Angela Eubanks, MSN, RN, CMCN

Experience

• 

  Carolinas HealthCare System

  Oct 2005 - Jul 2015

  Nominated for the Pinnacle Award. I originally started in the ED at CHS-Union (formerly CMC-Union) as a nursing student and continued for a period of time after I became an RN. I later transferred to a full time position at CHS Myers Park Internal Medicine (formerly CMC-Myers Park Internal Medicine) I became the full time Charge Nurse but continue to work PRN in the ED at CHS-Union. I later transferred back to CHS-Union where I work in CDU, PACU, DSC, Community Wellness, and the OR. I picked up extra hours as a SuperUser and trainer for the EMR system and the POC device. I enjoyed teaching onsite and at the corporate training center for CHS. I also helped with EMR go-live events for other CHS facilities. I later helped open the Union West Ambulatory Surgery Center for CHS-Union. I also spent some time in employee health at CHS-Northeast. I began working PRN at ATI in the Occupational Health and Wellness Center (A Cerner facility) in Dec 2015 and became the full time Health Center Manager in January of 2016. I enjoy my position but wanted new opportunities for professional growth. Show less

  • Registered Nurse

    Aug 2000 - Jul 2015

  • Registered Nurse

    Sept 2011 - Mar 2015

  • Registered Nurse

    Oct 2005 - Aug 2011
• 

  Novasyte LLC

  Sept 2015 - Aug 2016

  Registered Nurse, BSN, Clinical Device Educator

  I worked as a Clinical Nurse Educator representing PICO, a negative pressure wound therapy device.

• 

  Cerner Corporation

  Jan 2016 - Feb 2020

  MSN, RN - Clinical Nurse Manager ATI Occupational Health and Wellness Center

  I started out as a PRN registered nurse then was fortunate to quickly become the Clinical Nurse Manager of the Occupational Health and Wellness Center at ATI. I had previously worked at ATI, prior to leaving to attend nursing school years earlier. I later returned in 2016 as a Registered Nurse with my BSN but I have since earned my MSN with an Emphasis in Health Care Informatics. I performed health assessments, provided first aid and medical advice for injuries and disease management. I administered medications and vaccines. I performed various testing (vision, respiratory fit test, audiology, etc.) in the health center for employees of the facility while also maintaining the day to day clinical staff assignments and activities. I was nominated for the prestigious Daisy Award while there. I later stepped down at Cerner from the full time Clinic Manager to a PRN RN position in order to work as a Clinical Compliance Auditor for the new startup health plan Carolina Complete Health. Show less

• 

  Carolinas HealthCare System

  Jan 2016 - Dec 2016

  BSN, Registered Nurse

  While in grad school, I worked at Union West Surgery Center as a Registered Nurse in the Preop and Post Anesthesia Care Units. I also assisted in the Operating Room when needed. I had returned to a comfortable place that I had previously helped open. I loved the people and the work but held out hopes to transition into a manager role. The reason I left was to be able to transition into a leadership role at a company where I had previously worked.

• 

  Carolina Complete Health

  Aug 2019 - Feb 2020

  MSN, RN Clinical Compliance Auditor-Carolina Complete Health

  I was working as a Registered Nurse, Clinical Compliance Auditor but I was temporarily furloughed due to a delay in the approval of the NC budget. Since August 2019, I was part of the new startup Carolina Complete Health (CCH), which is a Centene Company located in NC. We were preparing for the pending go-live for the new Medicaid health plan. I assisted in developing various compliance policies, procedures, and audit tools in preparation for the compliance audits for Advanced Medical Homes (AMH) and delegated vendors. My primary focus was on the clinical audits but I also assisted in other activities for the Compliance Department as needed. I collaborated with my teammates to develop compliance training material for the company’s required annual and new hire compliance training classes. I was a presenter during group compliance training sessions. I had looked forward to traveling to various healthcare provider locations in NC when the plan was to be up and fully operational, which was to be after the new go-live date had been determined. The health plan could not move forward until the NC budget was approved. Unfortunately, the budget was not approved as expected, and many of our jobs ended until further notice. I was offered a temporary assignment supporting another state’s health plan but chose to accept the severance package and leave the company until the NC budget could be approved to support the new Medicaid managed care health plan set forth by NCDHHS. I remained hopefully optimistic about the future of CCH. Show less

• 

  Atrium Health

  Feb 2020 - Feb 2021

  MSN, RN Clinical Documentaion Improvemt Specialist

  After being furloughed from CCH, I returned to Atrium as a Clinical Documentation Improvement Specialist RN. In this role, I audited electronic medical records for accuracy and queried providers for documentation clarification when needed. I utilized 3M, Epic, and Cerner software, along with various Microsoft applications, to identify issues that often led to payment discrepancies.I transitioned back to CCH after the furlough period ended, as it offered a more lucrative position with more opportunity for growth as well as enhanced insurance and benefits. Show less

• 

  Carolina Complete Health

  Mar 2021 - now

  MSN, RN, CMCN Clinical Compliance Auditor

  I’m proud to be part of the CCH Population Health Strategy Oversight team as a Clinical Compliance Auditor, where we play an indirect role in enriching our members' lives. In my role, I ensure that my assigned Clinically Integrated Networks (CINs), Advanced Medical Home Tier 3 (AMH T3) providers, and Local Health Departments (LHDs) comply with state guidelines for Medicaid managed care for our health plan members.I utilize various software programs and data sets to create presentations for the CINs, AMH T3s, and LHDs. I have helped develop policies, procedures, and audit tools for our team. Additionally, I perform routine audits, host regular meetings for my assigned entities, and actively participate in Joint Oversight Committee (JOC) meetings, reporting audit results and following up on any gaps or remediation plans.Our goal is to support them in delivering high-quality care management for our Medicaid population, as our success relies on theirs. Together, we can “improve the health of our community one person at a time.” Show less