Morgan Tyler, MBA

Experience

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  YMCA of Greater Charlotte

  Apr 2014 - May 2016

  Branch Administrator and Special Projects Manager

  Responsible for the development and operation of multiple YMCA programs including member support and engagement, program growth and retention, fiscal management, volunteer and staff development, program marketing and communications.• Provided overall leadership, direction, and supervision for all branch staff as a member of the Senior Leadership Team.• Collaborated with Finance department to establish administrative budget including development, forecasting, monitoring expenses, and increasing facility rental revenue. • Managed all aspects of the volunteer process which include background screenings, onboarding, coordinating assignments, and facilitating recognition.• Served as Risk and Safety Coordinator to ensure adherence of all Association risk and safety procedures at the branch level; also part of branch risk and safety committee charged to conduct quarterly emergency skill sessions, drills, and assessments.• Appointed as branch Staff Engagement Ambassador to increase morale, encourage engagement in staff activities, and lead all recognition efforts of staff life events and achievements.• Developed marketing initiatives and timelines with Association Marketing Director for branch programs and events to provide proper promotion, communication and branding of marketing materials.• Served as staff liaison for the Board of Managers; communicated branch information and events, coordinated all Board and committee meetings, and maintained all meeting notes and board related documents.• Oversaw facility rentals by processing request forms, approvals, agreements, and coordinated room set-ups. Show less

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  Fifth Third Bank

  May 2016 - Nov 2017

  CRA Community Development Relationship Manager

  Responsible for leading and managing all projects pertaining to the federal Community Reinvestment Act, including leading initiatives focused on financial accessibility, cultivating corporate partnerships, and supporting community engagement, resulting in quarterly regulatory compliance for the Southeast region. • Managed several hundred of Fifth Third community and corporate partnerships.• Coordinated all community development initiatives and signature programming for North Carolina, Tennessee, and Georgia markets which included EBus, Young Banker’s Club, and Empower U• Fielded sponsorship requests and contributions process for review by regional executives.• Uncovered board opportunities for officers of the bank, and ensure that all activity and participation was tracked properly for Community Reinvestment Federal compliance.• Organized and managed volunteer opportunities for bank associates to encourage community involvement.• Matched community engagement prospects to ensure compliance with federal Community Reinvestment Act guidelines.• Collaborated with Retail, Commercial, Membership Advantage, and marketing teams to identify meaningful community interactions to impact the Fifth Third scorecard.• Tracked community involvement trends alongside Compliance Analysts to determine program effectiveness and ability to provide access to financial services throughout all low and moderate income communities.• Maintained and created community partnerships that drive Fifth Third’s compliance goals.• Led business resource groups across various lines of business in community initiatives. Show less

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  KIPP Charlotte

  Apr 2018 - Mar 2019

  Director of School Operations

  Served as a key member of the school’s leadership team to ensure the school’s operations met high standard of operational excellence and enabled instructional leaders and staff to focus on student achievement outcomes. • Developed the school-wide operations vision that supported and operationalized the academic and cultural vision of the school.• Managed the school purchasing process by establishing clear systems for staff to request items, approved school purchases under a specific financial threshold. • Worked closely with the principal to actively manage the school’s Operations budget throughout the year.• Developed, managed, and implemented student recruitment strategy to ensure that met enrollment metrics. • Ensured all staff had complete, current, and accurate employee files and certifications; all personnel interacting with students had background checks on file; and schools comply with all areas of legal compliance (e.g., HR, FERPA, etc.) Show less

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  Junior Achievement of Central Carolinas

  Mar 2019 - Sept 2021

  Director of Program Operations

  Hired, trained, and coached a team of 12 employees for a youth entrepreneurship and workforce readiness nonprofit. Oversaw high-level operations to deliver quality program experience to 25K+ students annually. • Drove data-driven continuous improvement processes and made observations to inform innovation, while collaborating with team members cross-functionally to implement identified changes.• Boosted the number of low to middle income participants from 40% to 50% by creating strategic school partnerships.• Created operations manual for serving 15K+ students each year in the BizTown and Finance Park facilities, enhancing the school experience for an additional 5K students.• Generated $250K in annual revenue to support the yearly general operating budget.• Oversaw the upfitting, contract and facilities management for the new 30K square ft Junior Achievement headquarters.• Managed over 40 multi-year marketing and sponsorship agreements with Fortune 500 corporate partners.• Served as the National Vice Chair for the Multicultural Employee Resource Group for Junior Achievement USA. Show less

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  Renaissance West Community Initiative

  Sept 2021 - Sept 2022

  Director Of Operations

  Managed interdisciplinary projects across business areas, focusing on Workflow Management, Grants Fulfillment, Policy and Protocol Management; as well as, making a positive impact on Organizational Culture/Behavior • Led contract development process, monitoring and tracking organizational agreements and contracts to ensure compliance with internal processes and alignment with financial resources.• Monitored organization financials to ensure costs were aligned with approved budgets and grant agreements.• Oversaw companywide project management activities to ensure progress and alignment with the organization’s strategic plan; ensured grant criteria met deadlines and budget. • Oversaw Human resources functions including onboarding, professional development, and diversity, equity, and inclusion initiatives. • Created and managed asset management system for organizational property.• Assessed systems and software to ensure availability of efficient and cutting-edge technology resulting in increased staff productivity. • Developed and trained staff on organizational policies and procedures including development of the Employee Handbook, Safeguarding of Assets Policies, Procurement Policy, and Conflict of Interest Policy.• Led cross-functional strategies to ensure collaboration amongst operational and programmatic functions. Show less

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  Ed Farm

  Aug 2022 - Feb 2024

  VP, Talent & Culture

  Trusted consultant responsible for leading the team in crafting and executing thoughtful strategies and programs across the talent space including but not limited to talent acquisition, organizational development, performance management, learning and development, and employee relations.• Led efforts to ensure that all Human Resources initiatives are aligned with the strategic direction and goals of the organization in collaboration with Executive leadership across two organizations within a shared services business model.• Managed and directed the activities of the Talent & Culture department, ensuring high-quality organization-wide recruitment, retention, and compensation and benefits strategies.• Established equitable processes and protocols in support of payroll, regulatory compliance, third-party vendor relationships (e.g., brokers, insurers, OSHA, EEOC) to ensure effective people operations functions.• Collaborated with organization presidents to minimize operational risk and enhance operational efficiencies.• Led strategy to establish organization-wide values and behaviors resulting in improved organizational culture and mission focus.• Provided coaching, learning, training & development support to all high potential managers to develop the future leadership pipeline within the organization.• Led and directed all in-house people operations functions including recruitment, benefits administration, payroll, employee onboarding, policy compliance and performance review processes.• Ensured diversity, equity, inclusion, and belonging is embedded in all aspects of Ed Farm’s work and culture. Show less

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  Education Farm

  Aug 2022 - now

  VP, Talent & Culture