Bill Thompson RRT

Experience

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  RespiCare of Central Florida

  Jan 2012 - Jul 2020

  Clinical Director

  • Developed a robust ventilation program by creating protocol with policies and procedures and training clinical and non-clinical staff, this brought in more income for the company than they had previously made. • Monitored all records and documents for accuracy and provided to our corporate office the details of the documentation would be used for government audits to prevent recoupment of payments from Medicare.• Reconciled and distributed detailed spreadsheets and pivots to location managers, regional managers, the Vice President and the President regarding growth and deficiencies so I could provide remedial as necessary.• Reconciled daily reports for missing information in patients’ electronic health records and sent that to Regional Managers daily so they could be corrected, this often meant billing codes being added to increase profits.• The primary point of contact for patients, Doctor Offices, Hospitals, insurance companies, and Hospice care facilities via phone calls, texts, emails, and letters to ensure best outcomes for our patients.• Assisted with shifting daily schedules to re-prioritize appointments this reduced driving times and fuel consumption to lower costs of service. Show less

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  FrogBones Family Shooting Center

  Dec 2020 - May 2021

  Retail Sales Specialist

  • Worked in sales ensuring that all documentation met federal and state guidelines.• Worked with first-time to expert buyers to ensure proper and safe use. • Worked in a very fast paced work environment that requires absolute accuracy.

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  Minor Allergy in Brevard

  Jun 2021 - Oct 2021

  Document Specialist

  • Managed electronic medical records by comparing them to old records this ensured complete accuracy of data.• Corrected errors in patient records that were caused by a data transfer when they upgraded software.• As a clinician I assisted with patient care and mixing biological injections to ensure patient schedules were on time.

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  TCWGlobal (formerly TargetCW)

  Oct 2021 - Oct 2022

  Recruiting Coordinator

  • Coordinated full-cycle recruitment process by scheduling interviews, posting jobs, and compiling offer letters resulting in streamlined recruitment procedures.• Monitored interviews and candidates by creating and maintaining multiple Excel spreadsheets to increase efficiency in hiring process.• Maintained direct communication with recruiters, candidates, and hiring managers to ensure that the scheduled appointments were on time.• I determined the problem with inaccurate data being used for new hire start dates because one group used an incorrect reporting system. Show less

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  Aetna, a CVS Health Company

  Jul 2023 - Aug 2023

  Provider Relations Representative

  • Assisted providers by researching claims to determine if provider’s claim was denied in error.• Help providers navigate Availity to give them the tools to check on their patient’s claims to prevent long hold times when calling Provider Relations.• Utilized my knowledge of diagnosis and billing codes to recognize submission errors on claims to shorten call times for providers.

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  Unemployed

  Aug 2023 - now

  Looking For Work