Nick Cusimano

Experience

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  City of Santa Clara

  Mar 2018 - Jul 2022

  ● Conducted investigations at major incident scenes which led to offender arrests and convictions● Led and supervised a team of officers at large scale events at Levi's Stadium of up to 68,000 people ● Responded to dispatched calls, such as domestic disputes, assaults and burglaries ● Engaged in and supported a wide variety of special investigations and crime prevention programs● Leveraged interpersonal and communication skills to interact with citizens to establish rapport and become a familiar presence in the area Show less ● Criminally investigated over 200 incidents pertaining to Vehicle Hit and Run Collisions, Driving Under the Influence, Traffic and Major Injury/Fatal Vehicle Collisions ● Analyzed for accuracy over 1500 Collision Reports for accuracy and provided feedback to Officers● Supervised 30 major traffic-related scenes with up to 10 officers to preserve and collect vital evidence● Obtained and served over 200 search warrants, subpoenas and court orders related to ongoing case management● Trained 40 new Police Officers on agency procedures related to Traffic Investigations● Developed continuous training for 150 officers on updates to state and local laws● Spearheaded operational plans for bi-annual DUI checkpoints to process drivers for impairment● Police representative to the City of Santa Clara Bicycle/Pedestrian Advisory Committee (BPAC) for 3 years Show less

  • Police Officer

    Jun 2006 - Jul 2022

  • Detective / Traffic Investigations Unit

    Mar 2018 - Mar 2021
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  Surefox North America

  Feb 2023 - Oct 2023

  ● Worked independently and adapted to various operational tempos while always maintaining a high-level of attentiveness and energy.● Collaborated with program personnel to identify training improvement opportunities and capability gaps, and supervised and tracked the implementation of effective training solutions as necessary ● Supervised the creation of new training modules; provided guidance on content to ensure material relevancy to meet client requirements.● Conducted research to identify, understand, and integrate industry best practices into Surefox training programs to achieve high performance standards.● Directly managed training staff (Training Coordinator Lead, Training Coordinators); conducts quarterly rater counseling to maintain high performance standards. Show less ● Oversaw the implementation, tracking and delivery of key training data to client stakeholders through a variety of briefing and reporting processes and frequencies as needed. ● Conducted continuous daily training with employees to equip them with new information and reinforce existing policies set forth by the client.● Collaborated with program personnel to identify training improvement opportunities and capability gaps and develop effective training solutions as necessary. ● Responsible for the creation and administration of Surefox’s Training Database: gather, synchronize and track current qualifications, expirations, and various training data to ensure accuracy of training information and to ensure training qualifications do not expire for over 400 employees. Show less

  • Program Training Manager

    Jul 2023 - Oct 2023

  • Training Coordinator

    Feb 2023 - Jul 2023
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  Inter-Con Security

  Oct 2023 - now

  Training Manager

  ● Spearheaded the development and implementation of comprehensive transitional training programs, resulting in the onboarding of over 900 employees for multiple newly acquired contracts. ● Evaluated the effectiveness of the current training programs and implemented continuous improvement measures.● Created innovative Standard Operating Procedures and updates existing SOPs● Proactively addressed project challenges and implemented solutions to maintain project progress.● Managed multiple projects concurrently, ensuring on time completion and meeting project objectives while maintaining high performance standards.● Developed and led a comprehensive emergency response strategy which included cross functional team collaboration and resulted in improvements incident response times. ● Evaluated employee candidates, participated in pre-employment interviews and conducted new hire training for employees. Show less