Kat Hanlon

Experience

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  Pittsburgh's Cathedral Hall

  Aug 2001 - May 2002

  Food Server

  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed. • Place food servings on plates or trays according to orders or instructions. • Load trays with accessories such as eating utensils, napkins, or condiments. • Return dishes, utensils and trays to kitchen after use.

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  AmeriCorps

  Nov 2005 - May 2006

  Student Mentor, Tutor and Volunteer

  Mentor and tutor elementary students as well as provide assistance for volunteer events (painting churches, cleaning community gardens, etc.).

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  Walt Disney World

  Aug 2006 - May 2007

  Cashier

  • Assist guests and coworkers in cash transactions.• Receive payment by cash, check, or credit cards for merchandise. • Issue receipts, refunds, credits, or change due to guests. • Assist guests by providing information on park attractions, restaurants, upcoming events, and resolving their complaints.• Greet guests entering establishments.• Process merchandise returns and exchanges.• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as emptying trash cans.• Stock shelves with merchandise and maintain organized displays. Show less

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  Rivers Casino Pittsburgh

  Jul 2009 - Oct 2017

  • Process paperwork and payment of hand-delivered, taxable jackpots; reset slot machines after payoffs.• Monitor functioning of slot machines. • Respond to and resolve patrons' complaints. • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and paper jams. • Record the specifics of malfunctioning machines and document malfunctions needing repair.• Exchange currency for patrons, converting currency into requested combinations of bills. • Answer patrons' questions about gaming machine functions, restaurants and payouts.• Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed. Show less

  • Slot Attendant

    Dec 2013 - Oct 2017

  • Senior Cashier

    Jul 2010 - Dec 2013

  • Cashier

    Jul 2009 - Jul 2010
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  The Charmer Sunbelt Group

  Nov 2013 - Jan 2015

  Promotional Specialist

  Offer wine and spirit store shoppers the opportunity to taste test new alcoholic beverages and promote the sale of select brands of liquor.

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  Amazon

  Nov 2017 - Jul 2018

  Seasonal Fulfillment Associate

  Receive products using frequency scanners, unload shipments from trucks, and operate carts, dollies, and hand trucks.

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  The Leukemia & Lymphoma Society

  May 2018 - Jul 2018

  Special Events Intern
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  Vallozzi's

  Jul 2018 - Feb 2019

  Charcuteire
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  Amazon

  Feb 2019 - now

  Responsible for creating, planning and executing all driver engagements within the OTR department including creating and maintaining budgets, events and activities.Work jointly with community members and site leadership to plan and execute volunteer activities within the Pittsburgh area.Responsible for supporting, mentoring and motivating Process Assistants as well as hourly Associates.Regularly collaborating with DSP companies, drivers, flex drivers, UTR managers, and additional support teams to meet customer promise. Show less Responsible for leading a team of associates in yard functions, including needs assessment, resource planning, scheduling, and staff supervision. Identify issues and opportunities for process improvements. Interact with multiple departments to increase safety, productivity and reduce waste. Coordinate with local, regional and national carriers to ensure customer experience is not negatively impacted by transportation issues. Directly responsible for associate adhering to company safety policies while in the yard and in the FC. Prepare and submit end of shift emails, wash, and reports. Responsible for multiple projects and implementation of policies and procedures. Show less Ensure successful area performance, through tracking and reporting metrics. Understand workflow and daily production goals. Review and update SOP as required. Identify and address safety hazards within the work area. Coach associates to work safely at all times and participate in safety initiatives Lead Under the Roof Associates to reach daily productivity goals, rate expectations, and futures throughout the day. I delivered coaching feedback to Associates on issues including quality, productivity, and safety, as well as submitted audits to ensure safety and quality are the highest standards. Show less

  • Area Manager

    Jul 2023 - now

  • Transportation Area Manager

    Apr 2022 - Jul 2023

  • Field Transportation Lead

    Jun 2021 - Apr 2022

  • Process Assistant

    Jul 2019 - Jun 2021

  • Ambassador

    Feb 2019 - Jun 2019