Rajat Shetty

Experience

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  Videocon Telecommunications Ltd

  Dec 2010 - Apr 2012

  RF Network planning and Optimization Engineer

  •RF/Network Optimization & planning- Data Analyzing and post processing of Drive Test logs (Voice & Data) by using various tools like MapInfo Professional 9.0, TEMS 8.04, Genex Probe 1.51, Genex Assistant 1.51.•Monitoring Key performance indicators of 286 sites in Mumbai and submitting daily/weekly reports of 858 sectors covering various parameters. •Monitoring VSWR alarms and TRX communication alarms using Huawei BSC-6000 Local maintenance terminal. •My team was also responsible for implementing In-building solutions by using cellular repeaters to improve network coverage at selected areas in Mumbai Show less

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  Serco

  Jul 2012 - Dec 2012

  Team Leader-Tech Support

  •Formulating and devising easy trouble shooting techniques for Business, Enterprise, postpaid and prepaid customers of Vodafone-Qatar using the latest smart phones, Tablet devices and Broadband services. •Providing technical training for existing and new recruits in the technical team.•Meeting client expectations and team targets related to productivity, quality and customer satisfaction.

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  Southern Methodist University

  May 2013 - Jan 2014

  Helpdesk assistant/ Student trainer- Office of Information and Technology

  •Technical support assistant at OIT for SMU Faculty, Staff and Students offering assistance with: Wireless network troubleshooting, Email setup and troubleshooting, VPN setup and configuration, network drive mapping and systems security support for malwares and various computer viruses.•I also worked as a Student Trainer with the training and communications team at OIT, where I used to train the undergrad students and faculty/staff members of SMU on Microsoft Excel: “Excel- for Beginners” and “Excel-Pivot tables & Charts”. Show less

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  Sprint

  Jan 2014 - Apr 2020

  Managing Ethernet and Wireline Access Vendors focusing on the following aspects:-Identifying new Ethernet Access Options/ Technology and Designing new Access Solutions to work with existing Sprint MPLS , DIA and VAS infrastructure- Vendor Management/Account Managment-Managing relations and negotiating pricing with 50+ Ethernet Access providers in the US- Performing extensive Research on Competitive Pricing, Performance and Future Offerings from multiple Ethernet Access providers-Developing Pricing Strategies for the Largest Wireline Opportunities-Managing and Organizing Special Pricing Opportunities-Organizing Sales Training and Development Show less •Working under senior engineers to design and support Sprint-wireline/wireless solutions for customers.•Provide customer presentations for Sprint MPLS, Wireless and VAS solutions to new and existing Enterprise customers in Dallas.•Working with senior engineers on RFP opportunities for TDM to Ethernet upgrades, SIP trunking and CPE upgrades for end of life devices.•Preparing training modules/exercises and conducting training sessions on Sprint wireline tools for new batch of interns.•Implementing MPLS/ SIP trunking designs on company design tool-Netformx.•Creating Network architecture diagrams and SIP call flows for customers using Microsoft Visio Show less

  • Product Manager

    Apr 2017 - Apr 2020

  • Solutions Engineer

    Jan 2014 - Apr 2017
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  T-Mobile

  Apr 2020 - Jul 2024

  Managing Ethernet and Wireline Access Vendors focusing on the following aspects:-Identifying new Ethernet Access Options/ Technology and Designing new Access Solutions to work with existing Sprint MPLS , DIA and VAS infrastructure- Vendor Management/Account Managment-Managing relations and negotiating pricing with 50+ Ethernet Access providers in the US- Performing extensive Research on Competitive Pricing, Performance and Future Offerings from multiple Ethernet Access providers-Developing Pricing Strategies for the Largest Wireline Opportunities-Managing and Organizing Custom Pricing Opportunities-Organizing Sales Training and Development Show less

  • Senior Product Manager- Fixed Wireless

    May 2022 - Jul 2024

  • Senior Manager- Wireline Access Strategy

    May 2020 - May 2022

  • Product Manager

    Apr 2020 - May 2020
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  AT&T

  Jul 2024 - now

  Lead Product Manager