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Ahmad Refai, MBA, ITIL, BPM, PMBOK, DWH, BI, PMO

Ahmad Refai, MBA, ITIL, BPM, PMBOK, DWH, BI, PMO

Project Manager; Analyst, Senior Developer

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  • Timeline

  • About me

    Systems Development Manager at AL- TAKAFUL INSURANCE

  • Education

    • Al-Quds University, Abu Dies

      1992 - 1996
      BSc Computer Science

    • Indiana University of Pennsylvania

      2014 - 2016
      Master of Business Administration - MBA A

    • Arab American University Jenin

      2014 - 2016
      Master of Business Administration - MBA 3.88

  • Experience

    • Arab Technology Systems

      Jul 1996 - May 2001
      Project Manager; Analyst, Senior Developer

    • Palestine Cellular Communications Co., Ltd (JAWWAL)

      Jun 2001 - Oct 2006
      Systems Development Dept. Manager

    • Hulul Business Solution- Paltel Group

      Sept 2006 - Mar 2015

      • Corporate Applications Manager

        Sept 2012 - Mar 2015

      • Service Delivery Manager

        Jun 2012 - Mar 2015

      • Quality Manager

        Sept 2006 - Jun 2012

    • Palestine Telecommunications Company - Paltel

      Apr 2015 - Nov 2018

      • Fiber Transactions Auditing Manager

        Feb 2018 - Nov 2018

      • PMO Technical Department Head

        Feb 2017 - Feb 2018

      • Demand Management Department Head

        Jan 2016 - Feb 2017

      • Development and Integration Department Head

        Apr 2015 - Jan 2016

    • AL- TAKAFUL INSURANCE

      Dec 2018 - now
      Systems Development Manager

  • Licenses & Certifications

    • COBIT Foundation

      ISACA

    • ITIL EXPERT in IT Service Management

      EXIN