Kasun K.

Experience

• 

  Nations Trust Bank PLC

  Apr 2008 - Jul 2015

  • Unit Head / Acting Branch Manager

    Nov 2013 - Jul 2015

  • Assistant Branch Manager - Branch Operations

    Sept 2012 - Oct 2013

  • Senior Banking Officer - Business Banking / Sales

    Jul 2010 - Sept 2012

  • Inner Circle Ambassador - Relationship Manager

    Apr 2008 - Jul 2010
• 

  Pan Asia Banking Corporation PLC

  Jul 2015 - Dec 2021

  • Business Development Manager Leasing

    Jan 2021 - Dec 2021

  • Service Quality & Call Centre Manager

    Jan 2020 - Dec 2020

  • Branch Manager

    Jul 2015 - Dec 2019
• 

  Campus Direct

  Jan 2022 - now

  Head of Operations & Partnerships

  - Actively engage in Partner business development initiatives, assisting with promotions, and fostering collaborative opportunities for mutual benefit.- Oversee the strategic development of a robust Partner Agent Network, fostering growth opportunities and partnerships.- Maintain constant communication with management, staff, and vendors to ensure seamless operations and efficiency within the organization.- Proactively manage relationships with Partner Agents to cultivate strong collaborations and support mutual success.- Develop, implement, and uphold service quality assurance protocols in alignment with CDUK SLAs to ensure exceptional service delivery.- Drive the implementation of new processes and procedures to optimize organizational efficiency and bolster internal capabilities.- Actively pursue strategic and operational objectives to drive business growth and expansion.- Ensure timely execution of operational activities while adhering to defined budgetary constraints.- Monitor staffing requirements and facilitate the hiring of new employees as necessary.- Efficiently manage business operations to maximize productivity and effectiveness.- Provide comprehensive reporting on operational performance, identifying areas for improvement and implementing corrective actions.- Strategically plan and communicate business strategies with stakeholders to drive alignment and support business objectives.- Serve as a liaison with support functions including Administration, Accounting, HR, Finance, and Marketing to ensure seamless collaboration and support.- Lead the development and implementation of ISO 9001 -2015 processes across the company to ensure compliance and continual improvement. Show less

• 

  York St. John University

  May 2024 - now

  Country Manager - Partnerships

  As the Country Manager Partnerships at York St John University, I am responsible for developing and managing strategic partnerships that enhance the university’s international presence and collaboration. My key responsibilities include:-Strategic Partnership Development Identifying and cultivating partnerships with educational institutions, businesses, and organizations to promote York St John University’s programs and initiatives- Stakeholder Engagement:Engaging with key stakeholders to build and maintain strong, mutually beneficial relationships that support the university’s mission and objectives.-Student Recruitment:Driving student recruitment efforts through partnerships, ensuring alignment with the university’s enrollment goals.- Market Analysis:Conducting market analysis to identify new opportunities for growth and collaboration in different regions.-Event Representation:Representing York St John University at international events, conferences, and meetings to promote our brand and build connections.In this role, I am committed to building partnerships that enhance the academic experience and support the university’s mission of fostering a diverse and inclusive learning environment. Show less