Rory McMahon

Experience

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  Accountancy Additions

  Mar 2002 - May 2007

  Manager

  Accountancy and Finance Recruitment (Southampton and Bristol)

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  Oryx Executive Search

  Jun 2007 - Jul 2008

  Manager, Legal Division

  Operating within the Oryx Group, Quo Vadis is a pure headhunting firm working with high calibre clients and candidates, but unlike our direct competition we do not charge a retainer fee, payment is on results. We offer a simple yet effective approach to finding the top achievers at all levels within the legal sector. Our approach is particularly effective for the more specialised and difficult to find individuals who are not responding to newspaper advertisements or database recruitment agencies. Show less

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  Randstad UK

  Feb 2009 - Oct 2011

  Branch Manager

  Branch Manager – Birmingham Approached by the Operations Director to manage this flagship office following the success achieved in CheltenhamManaging a team of consultants responsible for recruiting across all industries Setting targets and managing the P&L, marketing and targets for the team, with full responsibility for recruiting, training, coaching and disciplinary procedures. Development of everyone to ensure potential achieved Focused on building strong relationships with new and existing clientsBranch Manager – CheltenhamTurned around this loss-making business through the provision of a candidate focused recruitment strategy utilising traditional recruitment methods, combined with a new integrated initiative focused on harnessing social media channels• Developed the concept of talent attraction and identification using various social media • Presented findings and made recommendations to the Heads of Marketing and Business Directors• Created and delivered workshops for internal clients to promote the use of this new medium • Created and delivered workshops and ran seminars with external clients as a value-add service• Increased the number of hires through social media dramatically across the business, generating significant additional revenue Show less

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  Sabbatical Break

  Oct 2011 - Mar 2012

  On Leave
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  Randstad UK

  Apr 2012 - Apr 2013

  Business Development Manager

  Approached by the MD of Randstad Care to develop the ‘Worker Support’ concept, a business that focuses on working with employers to deliver effective support to employees with disabilities and improving the attraction rates for a more diverse workforceBuilt a network or prospective clients across the South WestDeveloped relationships with a range of Blue-Chip organisations to explore the worker support concept and improve the quality of support given to employees with disabilities, the objectives were to improve support for existing personnel and attract a more diverse range of applications to the organisations Show less

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  YTKO

  May 2013 - Apr 2014

  Business Coach

  Responsible for planning, creating and managing a wide variety of innovative and pervasive outreach and awareness-raising activities, motivating and engaging with people from diverse and non-traditional backgrounds, to ensure that there is a strong pipeline of clients entering the programme. Working in partnership with major and local partners, community organisations and stakeholders, fostering, developing and maintaining excellent working relationships and mutual referrals.Delivery of YTKO’s proven programme of pre-start enterprise ‘tasters’, Introduction to Enterprise modules, and structured Business Start-up course on a rolling basis in the target areas and for the target clients.Supporting the client’s journey throughout every stage, including 1:1 meetings and support, whilst ensuring there are enough clients in each stage of the programme.Developed and delivered a new workshop that was integrated into the existing programme. Devised and delivered employability workshops for individuals who had been out of work for over 12 months. Show less

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  Atlas Professionals

  Apr 2014 - Dec 2015

  Operations Manager

  Responsible for maintaining and optimising the effectiveness of the client services area of our business.Working with front and back office teams to improve work processes and document procedures for a rapidly growing business line whilst managing the workflow of the operations team within a complex environment.Investigating customer complaints in order to understand root cause and provide remedial action where necessary.Ensuring compliance with the standard Group work processes and the Integrity of information, working closely with all other departments across the business including H&S, Finance & Tax, HR and other Operational business unitsManaging internal KPI’s, providing evaluation and commentary to the Commercial Managers and the BoardCover for Commercial Manager, responding to RFIs, putting together associated proposals when tendering for new business, development of specific talent pools in line with client requirements, overseeing a team to research, identify and build relationships with existing and passive professionals.Pro-actively led the PR and marketing focus for our business line, writing press releases, driving social media activity and offline marketing activityWorking closely with finance and tax departments to improve business line marginsIncreased turnover and margin figures for 2014 and 2015 to highest recorded level Show less

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  Ecotricity

  Jan 2016 - Dec 2016

  Continuous Improvement Manager

  Worked with the heads of operations and retail to scope out a new continuous improvement function for the business before taking on the responsibility for identifying and driving process improvements across the retail businessPrimary focus was to understand the customer journey, recognising their pain points which were used to identify potential improvement opportunities Overseeing the launch of the NPS customer satisfaction programme, working closely with the marketing, data support complaints and retail teams to gather and analyse customer feedback which could then be used to prioritise improvement opportunitiesRan a programme of interactive ‘lessons learnt’ workshops with key stakeholders in order to recognise what changes could be made and how best to implement them, with the customer experience always central to discussions whilst maintaining business objectives and working within financial and operational constraints Show less

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  Pro Insurance Solutions Ltd

  Jan 2017 - Jul 2020

  Project Manager

  Day to day management of projects and teams, leading small and medium sized projects and working as part of a team on large projects Building project plans and then tracking and reporting against milestones, delivering project outcomes in line with time, cost and quality parametersEngaging with stakeholders, employing change management processes to ensure successful outcomes and integration into BAUNotable projects include;• Leading an IT Project to implement a step change in Pros pre-existing mobile, desktop, communications and meeting technology. Implementing the full integration of Skype for Business across multiple global locations, working closely with the delivery team, the board and the users to ensure best fit and most practical roll out to ensure the new technology supported BAU activities with minimal impact to day to day operations. Various change management processes were essential to ensure successful stakeholder engagement at each stage of the Project.• Working as part of a large project team to drive the development of financial and actuarial processes on behalf of an external Client. Managing the Business Test phase activities and associated tasks in an Agile Project environment for a Global SME stakeholder group Show less

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  Seetec Pluss

  Nov 2020 - Mar 2021

  Employment Advisor

  Short term post whilst awaiting clearance to join Civil Service.Coaching job seekers to gain employment in the short term and develop longer term career plans.

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  UK Civil Service

  Mar 2021 - now

  Operations Manager