Maxim Ivchenko PSM Ll,PSM I,PSPO I,ICP-ATF

Experience

• 

  Teligent LLC, New Frontier Group

  Jan 2010 - Jan 2015

  Managing a development team, developing of a solution architecture, gathering and analysing requirements. Working as "Technical Leader/Solution" Architect for MegaFon's VAS services - "Community", "Mobile Assistant", "Personal Assistant", "8-800 Freephone", "Call by Friend", "Mobile VPN". Key achievements:- Development a specification REST API for a VAS service "Mobile Assistant"; - Development a specification REST API for a VAS service "Mobile VPN"; - Migration a VAS service "Call by Friend" to a new version 2.0 in eight regions on Megafon's network; - Development a web client interface for a VAS service "8-800 Freephone" (https://8800.megafon.ru) that based on API-first approach; - Integration together two services "Mobile VPN" and "MultiFon" (http://multifon.ru); - Development High Level Design for a VAS service Personal Assistant 2.0 (https://vmeste.megafon.ru); - Enhanced features of VAS services "8-800 Freephone" and "Mobile VPN"; - Organization and put into operation a new test system for VAS services on Moscow's MegaFon network; - Providing a training session for a MegaFon's operating service about VAS services in St. Petersburg. Key tasks:- Support and development highload VAS services that worked 24/7 in MegaFon’s network for B2B and B2C clients - "Community", "Mobile Assistant", "Personal Assistant", "8-800 Freephone", "Call by Friend", "Mobile VPN; - Communication with MegaFon’s engineering team; - Interaction with business users to identify their needs, gathering and analysis business requirements; - Development SRS, HLD UML diagrams and other technical documentations; - Pre-Sales activities; - Setting tasks and targets for developers; - Preparation a solution architecture for a new service and features; - Keeping under control SLA (Service Level Agreement) between MegFon and our company. Λιγότερα 3rd Line support of highload services of the most popular Telecom Provider MegaFon Russia. Configuring and developing VAS platforms on a MegaFon's network.Key achievements:- Configuration and deployment a network file system GlusterFS in VAS services in MegaFon’s network; - Partial migration hosts of a voice platform in a virtual environment that based on KVM; - Development and deployment high-availability SIP-proxy cluster in MegaFon’s network that based on Kamailio - Development, deployment and support a cloud Teligent’s service Web Click-to-Call -- Purchase an equipment; -- Development and deployment a network that based on Cisco’s equipment; -- Deployment a virtual environment that based on KVM; -- Integration the service with a telephone provider; -- Troubleshooting SIP, RTMP, RTMPT Key tasks:- Support highload voice platforms that providing VAS services to MegaFon's Russia clients 24/7; - Troubleshooting problems with voice services that based on SIP, RTMP, RTMPT, SS7 (ISUP, INAP, CAP), SIGTRAN; - Support and development Teligent's cloud service Web Click-to-Call; - Setting and setup a new host for voice platforms that providing VAS services to MegaFon's Russia clients. Λιγότερα Supporting and developing a local network with two geographical locations in Moscow and Krasnodar.Key achievements:- Planned, developed and deployed a VPN system with a personal ACL and authentication, authorization through OpenLDAP that based on Cisco ASA 5510; - Configuration and deployment a backup system Bacula and development a restore and backup plan of high critical parts of IT system; - Planning, development and deployment a monitoring system Zabbix of IT infrastructure; - Planning and migration a physical server of IT infrastructure to a virtual environment that based on KVM; - Deployment an office PBX that based on Asterisk and provided a VoIP connection between Moscow and Krasnodar offices; - Improve security level by development a system to order an access in MegaFon’s network from company’s network; - Running an electronical system GLPI of accounting and ordering IT equipment Key tasks:- Support and development a local network with two geographical locations in Moscow and Krasnodar; - Support and development a backup system Bacula; - Support and development a monitoring system Zabbix; - Support and development a local network that based on Cisco equipment and Red Hat OS; - Support and development a virtual environment that based on KVM; - Support and development a office PBX that based on Asterisk. Λιγότερα

  • Technical Lead/Solution Architect

    Jan 2013 - Jan 2015

  • Telecommunications Engineer

    Jan 2012 - Jan 2013

  • System Administrator

    Jan 2010 - Jan 2012
• 

  OOO Novosystem

  Jan 2015 - now

  Now I’m working with three cross-functional development teams. One team is collocated and two other teams are distributed. Key achievements: - Two teams became absolutely autonomous; - Cut a release’s frequency from once per two-three month to once per 3 weeks; - Development and conducting a training "Scrum Fundamentals" for 4 teams; - Development and conducting a training “Agile Fundamentals” for more than 35 developers and product owners https://goo.gl/oYAGG1; - Design and facilitation a strategical session 2019 with a top management https://goo.gl/Xtmzcb - Starting an absolutely new team by 3 days training https://goo.gl/oYAGG1 - Running on a company level two business process that are a starting point to cut a lead time. It is a creation a new tariff plans or changing current tariffs and adding a new component and limits; - Resolving a personal conflict between a developer and a product owner by SBI (Situation Behavior Impact framework); - Creation a retrospective as a key instrument process improvement in teams https://goo.gl/j1YphF; - Rise an efficiency of team’s meetings by 7Ps framework and a facilitation; Key tasks: - Training teams how to apply Scrum Framework and helping them to do it in an effective way; - Assist in removing an impediment that prevent a team to be more efficient; - Helping a team to create a product that provide a value for clients; - Facilitate team retrospectives and ensure continuous improvement in subsequent sprints; - Resolving conflict situations in a team; - Foster an agile culture, building trust and collaboration across all team members - Communicating with the Product Owner to gain clear understanding of the business priorities for upcoming sprints - Helping team members to solve problems rather than provide solutions Λιγότερα I work in IT company and we have two products - cloud PBX UIS (https://www.uiscom.ru), Call Tracking and analytics service CoMagic (https://www.comagic.ru). I work as Project Manager/Business Analyst. My team is improving integration abilities our platform: API, Webhooks, Marketplace, Integration with CRM.Key achievements:- Design and development Webhook server that earn 1 million rubles per month https://www.uiscom.ru/virtualnaya-ats/vozmozhnosti/uvedomleniya-o-sobytiyakh/ - Design and development Data API that use the most biggest clients https://www.uiscom.ru/integraciya/data-api/ - Design and development Call API, that use the most biggest clients https://www.uiscom.ru/integraciya/call-api/ - Design and development a deep integration with top Russian’s Saas CRM that lead to rise LTV of our clients on 14% and it is a key factor when clients choose our product: -- amoCRM, that use more than 700 clients https://www.uiscom.ru/integraciya/gotovye-resheniya/integratsiya-uis-s-amocrm/ -- Bitrix24, that use more than 600 clients https://www.uiscom.ru/integraciya/gotovye-resheniya/integratsiya-uis-c-bitriks24/ - retailCRM, that use more than 150 clients https://www.uiscom.ru/integraciya/gotovye-resheniya/integratsiya-uis-c-retailcrm/ Λιγότερα

  • Scrum Master

    Jan 2017 - now

  • Project Manager

    Jan 2015 - Jan 2017