Rachel Berlinski

Experience

• 

  Michigan Youth Soccer Referee Association

  Feb 2009 - Nov 2012

  Grade 8 Soccer Referee
• 

  Boston Market

  Aug 2011 - Jul 2012

  Cashier
• 

  Elbamar Boat Club

  Jun 2012 - Aug 2013

  Waitress
• 

  Detroit Food Academy

  Apr 2014 - Jun 2014

  Student Intern

  - Gathered information and developed an alumni database.- Optimized Detroit Food Academy website for web searches.- Gathered and analyzed marketing sizing and segmentation information.

• 

  Deloitte

  Jun 2014 - Aug 2014

  Technology Intern

  - Assisted in end of lease upgrading process - unboxed new machines, imaged machines, migrated customers over to new laptops, packaged up old machines.- Sat at the walkup window in order to increase knowledge of firm-supported hardware and software and corresponding issues faced by internal clients.

• 

  Governor Business Solutions

  Feb 2015 - Mar 2016

  Marketing Coordinator

  - Helped with all aspects of marketing and the creation of the company's annual marketing plan.- Played a key role in supporting sales lead generation for the sales team.- Created customer awareness about the company and how we add value.* Governor Business Solutions was acquired by Marco Technologies, LLC in 2018.

• 

  Ford Motor Company

  Mar 2016 - now

  - Participated in and lead development of requirements, user story development, use cases, and test cases.- Worked with the architects and security controls champion on solution design.- Worked with several other teams within IT and Global Data Insight & Analytics (GDI&A) in the acquisition, provisioning, installation, configuration, and testing of hardware/software for Alteryx.- Worked with GDI&A business customers in migration from old tools and platforms to the new.- Participated in incident, problem, change, and service request related activities.-Led the upgrade project for the migration from Alteryx 10.6 to 11.7 in multiple Ford environments. Show less - Managed program requests and interactions with the supplier and multiple teams for Ford Cloud Identity Services (FCIS) - Common Login. Tracked 13+ active 2017 projects, created 29 change requests for 2017 potential projects, fostered active collaboration, FCIS SharePoint management.- Improved communications among the FCIS teams, Ford project teams, and the IBM team by utilizing Ford tools to better organize and communicate project updates. - Slack administrator for the Global Marketing and Communications IT workspace (110 users) - constructed the business case for approval, on-boarded users, set up user groups and permissions, helped team members with initial tasks.- Assisted with BrightCove video player migration from legacy player to new Ford standard player. Show less

  • BlueCruise Dealer Operations Manager

    Mar 2024 - now

  • Model e Owner Experiences Manager

    Jan 2023 - Mar 2024

  • Technology Strategy & Planning

    Apr 2022 - Dec 2022

  • Process Coach - Flat Rock Assembly Plant

    Oct 2021 - Mar 2022

  • Product Owner, Enterprise Connectivity

    Nov 2018 - Oct 2021

  • Software Engineer, GDI&A-IT Processs, Visualize, and Decide

    Jan 2018 - Oct 2018

  • Business Analyst, Marketing, Sales, and Services B2C Global User Experience

    Jan 2017 - Dec 2017

  • Business Analyst, Digital Worker

    Mar 2016 - Dec 2016