Joan Kern

Experience

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  Office Outfitters, Inc.

  Jan 1986 - Jan 1989

  Purchasing Agent

  Responsible for maintaining a high inventory turnover warehouse of office furniture, office supplies, office equipment and paper products including customer printed materials. • Brokered business from multiple manufactures and wholesalers. • Performed some accounting including accounts payable, tracing price discrepancies between orders and quotes. • Wrote reports and company procedures. • Supervisory experience included managing the activities of five employees responsible for purchasing and customer service. • Work performance was characterized by prompt completion of all tasks—expediting orders in a timely manner, well organized, and achieving excellent rapport with co- workers and vendors. Show less

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  Professional Office Enterprises, POE

  Jan 1989 - Jan 1997

  Commercial Account Executive

  Sales designed to maintain client custom inventories of office supplies and paper products. Office furniture sales included accurate field measurements, creating space plan designs and presenting product recommendations.• Received client satisfaction service awards for consistently maintaining accurate inventory level and reliable on site customer service. Rewarded with a 0 client loss rate.• Consistently maintained the highest GP amongst 25 plus associate sales executives.• Exceeded 5% monthly client acquisition goal with a 5%-10% monthly increase. • Earned a commission-based salary that went from $25K in 1990 to $105K straight commission in 1997. Show less

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  Self Employed

  Jan 1997 - Jan 2009

  Domestic Engineer & Substitute Teacher

  • Chose to stay at home and raise three children while maintaining a house, home and a family. • Volunteer Work for children sports organizations and public schools.• Occasional Substitute Teaching for grades 1-12.

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  Self Employed

  Jun 2009 - Sept 2010

  Office Furniture Rental and Sales Specialist

  Retained and maintained all furniture business with current clientele after the unexpected sudden closure of the Virginia division of Aaron’s Office Furniture. • Outsourced existing and new furniture, deliveries and invoices through a local office furniture sales and rental company.• Achieved 100% “Client Retention Award”. Satisfied referral base by diligently maintaining excellent customer service, professional business planning and creative marketing. Show less

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  Aarons Office Furniture

  Jul 2009 - Jun 2010

  Commercial Account Executive

  Target market included Fortune 500 companies, corporations, nonprofits and federal & state government in the DC Washington Metropolitan Area.• Inside and outside sales including “lease to own” and rental contracts from the Chantilly and Lorton, VA stores.• Utilized multiple prospecting tools and networking strategies to grow rental, sales and lease ownership client bases.• Consistently increased sales, lease purchases and rental revenue by 110% monthly.• Provide weekly activity reports, pipelines and expense reports to management.• Consistently exceeded quota. Show less

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  National Business Furniture

  Sept 2010 - May 2011

  Commercial Account Executive

  Sold quality office furniture with unparalleled service, using persuasive solution, selling and value added techniques.• Worked with a data base of over 10,000 clients.• Built strong rapport with clients and establish a referral client base.• Consistently met and exceed district sales manager monthly sales goals. • Maintain and provide weekly pipeline, monthly forecast and expense reports. • Work closely with inside customer service representatives and project leaders to ensure flawless transactions, delivery schedules and best practices.• Confer with client to determine factors affecting planning interior environments, such as budget, architectural preferences, space limitations, purpose and function. Show less

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  Self Employeed

  Apr 2011 - now

  Licensed Insurance Advisor and Producer

  Maintain active insurance licenses in Health, Life/Annuities and Property/Casualty. Represent multiple preferred, standard, and excess and surplus insurance companies.• Provide personal and commercial insurance policies.• Plan and implement targeted sales activity to build and maintain business. • Utilize “value-added sales strategies”, in a market dominated by well-capitalized competitors.• Conversion prospect close ratio of 85%. • Attend meetings, webinars, seminars and programs. • Call on existing policyholders to analyze insurance program and suggest add-on products or changes. Show less

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  The Fortress Group Inc.

  Jun 2013 - Apr 2014

  Regional Account Executive

  Generated new customers for a global transportation company that focuses on customized solutions for transporting freight, including less than truckload (LTL), full truckload, intermodal, air (domestic and international), expedited ground and ocean.

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  Konica Minolta Business Solutions U.S.A., Inc.

  Mar 2015 - Apr 2016

  Senior Business Development Executive

  Helping clients improve their business processes and increase profitability by providing more complete business solutions throughout their operations. These solutions include our multi-function printers and other output devices, as well as enterprise content management, technology optimization and cloud services.