Ben T

Experience

• 

  Hft

  Jan 2012 - May 2017

  Duties include:* Observe and assess staff working within competency framework* Supervisions* Liaise with the people I supports families regarding matters in the house and with care* Manage staff rotas* Seek out training for staff, making sure they are up to date with their training* Risk assessments* Liaising with other professionals in other departments/companies to meet goals* Bill for the care* Manage medicine and money for the people I support* Find creative solutions to problems* Set goals for the team and the people I support* Job coach* Maintaining records* Manage building/building maintenance/organising routine appointments/services* Emergency cover (on call)* Resourcing and reviewing personal technology Show less Duties included:* Ensuring good health and quality of care for the people I supported* Cleaning the house I worked in* Cooking for the house and assisting the people I supported to cook meals* Making sure the people I supported could get around, eg/ making sure wheelchairs are accessible, using hoists, supporting in and out of beds/vehicles* Key worker for one member of the house* Supporting all members of the house with day to day activities including employment opportunities* Partnership Forum Representative – gathering thoughts from other members of staff and representing them in front of the board of directors, including giving presentations. Show less

  • Senior Support Worker

    Feb 2015 - May 2017

  • Support Worker

    Jan 2012 - Feb 2015
• 

  Oxfordshire County Council

  May 2017 - Mar 2018

  Responsible for matching children with suitable foster care, residential homes or schools placements, in line with Children's Social Care policies and to record this matching process accurately and succinctly, identifying needs, risks and any additional support requiredProduce reports for Placement and Commissioning Panel identifying potential external residential placements, detailing the capability of the providers to meet the needs of the child and to quality assure and confirm costs and services providedEnsure that placements are good quality and good value and that the correct contracts and individual placement agreements are completed. Including agreements of goals, price, retainers, additional costs (with agreements), savings and pocket moneyAdvise and work in conjunction with key professionals involved in the care of LAC on an inter-agency and multi-agency basisRespond to written enquiries and telephone enquiriesAssist with the monitoring visits of external providers to ensure they meet regulatory requirements and standards and to record and report on these visits.Assist in investigationsAttend meetings internally and externallyAssist with the collation of key information from providers to support quality assurance and reporting on the outcomes for young peopleRead and share quality informationRespond to emergency duty calls and delegate or escalate if appropriateAdvise on correct procedures and correct informationTo data sift on FWi. Investigate when appropriateBuild relationships with IFA’s and internal carersUnderstand the needs of the children opposed to the needs to our carers and the IFA’s.To ensure good communications with other teams and strong bonds of unity in the OCC Transparent and accurate recording. With the aim to sharing thisChair and engage in update meetingsSend out anonymised updates and update records. To advise colleagues Show less

  • Placement Officer

    Nov 2017 - Mar 2018

  • Administrative Specialist

    May 2017 - Oct 2017
• 

  Jisc

  Mar 2018 - now

  • Maintain communication with the customer and supplier throughout the order and installation process to ensure they are fully informed of the progress of the connection• Issue customer contracts in a timely manner to meet defined targets and provide advice about completion of paperwork, if required• Ensure that the circuit supplier is provided with all relevant details at the order stage and that contracts are issued in a timely manner• Liaise with colleagues in the network operations centre at key points in the process to ensure there are no delays in making connections available for customer use• Invoke the supplier escalation process at the appropriate point to maintain pressure on suppliers to deliver on time• Maintain accurate timely and detailed records including input to the central database facility• Process requests to cancel circuits arising from the installation of new connections• Attend service review meetings with circuit suppliers • Track ongoing customer connections and report progress at group meetings, producing timelines as required• Resolve queries raised by Finance relating to supplier bills and customer invoices• Maintain quality documents as required, identifying where processes may need to be reviewed Show less

  • Information Security Officer

    Aug 2024 - now

  • Senior Security Services Co-ordinator

    Dec 2023 - now

  • Security Services Co-ordinator at Jisc

    Apr 2021 - Dec 2023

  • Service Delivery Co-ordinator

    Mar 2018 - Apr 2021