Amine Kabbachi

Experience

• 

  The QUEEN’S GATE Hotel England

  Sept 2007 - Jul 2009

  • Deliver impeccable service and able to anticipate customers needs.• Assisting the bar manager in controlling operating cost, roster writing , outstanding staff supervision and coaching to ensure exceptional service is maintained. • Deliver professional, courteous, and efficient service to our guests.• Greet guests and build rapport by asking questions and initiating conversation.• Offer suggestions by using suggestive selling techniques.• Complete assigned side work and duties.• Maintain clean ,organized and tidy service.

  • Assistant Bar Manager

    Dec 2008 - Jul 2009

  • Head Waiter

    Sept 2007 - Dec 2008
• 

  The great northern hotel

  Jul 2009 - Mar 2010

  Head waiter
• 

  Qatar Airways

  Apr 2010 - Sept 2015

  • Dealing with security and emergency situations and administering first aid to passengers and fellow crew if and when necessary.• Adhering to company SOP, and maintain service standards set to deliver a five star service to all passengers.• Ensure passengers are comfortable and happy with the in-flight services, and receive feedback from passengers regarding in-flight service quality.• Will provide guidance and actively set an example for team members, ensuring that all Standard Operating Procedures are maintained and followed• Practice teamwork by helping other colleagues .• Perform other tasks as assigned by seniors• Apply service recovery when needed to passengers with low level of in-flight satisfaction.• Maintain and supervise the bar/lounge area on board. Show less

  • cabin senior

    Mar 2014 - Sept 2015

  • Cabin Attendant (first & Business Class)

    Jan 2012 - Mar 2014

  • Cabin Attendant (Economy Class)

    Apr 2010 - Dec 2011
• 

  Four Seasons Hotels and Resorts

  Feb 2016 - Sept 2019

  • f&b senior supervisor

    Jan 2017 - Sept 2019

  • head waiter

    Feb 2016 - Dec 2016
• 

  Vichy Célestins Spa Hôtel - Casablanca

  Jul 2020 - Dec 2020

  Assistant Food Beverage Manager
• 

  Well Beyond

  Dec 2020 - Mar 2021

  Promoter

  tourism, travels (car hiring cruise hotels &more ) , trading investment etc

• 

  Hyatt Regency Taghazout

  Apr 2021 - Dec 2021

  Assistant Food Beverage outlet Manager

  pre opening team as well as traning for the new recruiters

• 

  Hilton Garden Inn Casablanca Sud

  Nov 2021 - May 2022

  Food and Beverage Specialist
• 

  Hyatt Regency Taghazout

  May 2022 - Jun 2023

  Food and Beverage outlet Manager
• 

  Rotana Palmeraie Hotels & Resorts - Rotana Palmeraie Golf Palace & Rotana Hotel du golf

  Jun 2023 - Feb 2025

  Outlet Manager
• 

  Rotana Hotels & Resorts

  Sept 2024 - Feb 2025

  Food And Beverage outlets manager
• 

  Cenizaro Hotels & Resorts

  Feb 2025 - now

  Food and Beverage Manager