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Lionel Wallace

Lionel Wallace

Followers of Lionel Wallace730 followers
location of Lionel WallaceJamaica

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  • Timeline

  • About me

    Training Officer at Jamaica Public Service Company Limited

  • Education

    • Excelsior Community College

      2020 - 2022
      Bachelor of Business Administration - BBA Business Administration and Management, General

      Human Resource Management

    • Calabar High School

      1997 - 2003
      Sociology

    • The University of the West Indies, Mona

      2005 - 2009
      Bachelor’s Degree Liberal Arts and Sciences/Liberal Studies Upper Second Class honours

      B.A Degree in Philosophy(Major) Psychology (Minor)Upper Second Class Honors Participated/Volunteer at the annual UWI gamesParticipated at Chancellor hall sports day

  • Experience

    • Jamaica Public Service Company Limited

      Jun 2010 - now

      • Report, manage and resolve problems and issues identified by internal customers.• Monitor supported infrastructures-Servers Systems.• Receive and process data from Meter readers.• Perform nightly billing of Customers through Banner System.• Create Monthly Reports for Internal/External customers.• Perform and monitor both daily and Weekly Backups of JPSCO Mission Critical Systems• Receive cash transfer files from payment agencies and upload to Banner system.• Monitor TSM-Tivoli Storage Management.• Visit Offsite location for Disaster Recovery backup tapes as required by schedule.• Proactively Monitor JPSCO Wide Area Network and Local Area Networks via specialize monitoring tools• Troubleshoot and resolve computer related issues on JPSCO Microsoft Windows Networked computers and their Enterprise Servers running UNIX. Show less

      • Manager of Training and Development

        Feb 2023 - now

      • Training and Development Manager

        Feb 2023 - Jun 2023

      • Training Officer

        Jun 2017 - Jun 2023

      • HR Officer-Learning and development Adminstrator

        Jun 2017 - Jun 2023

      • System Technician

        Aug 2015 - Jun 2017

      • Operations Technician

        Sept 2010 - Sept 2015

      • IT Helpdesk

        Jun 2010 - Jun 2015

      • Losses

        Jun 2010 - Sept 2010

  • Licenses & Certifications

  • Volunteer Experience

    • Team memeber

      Issued by Jamaica Public Service Company Limited, Leo Club, AJAN Fellowship. on Jan 2005
      Jamaica Public Service Company Limited, Leo Club, AJAN Fellowship.Associated with Lionel Wallace

    • Team Member

      Issued by Jamaica Public Service Company Limited on Aug 2012
      Jamaica Public Service Company LimitedAssociated with Lionel Wallace

    • Team Member

      Issued by Lions Clubs International on Jan 2006
      Lions Clubs InternationalAssociated with Lionel Wallace