Luke Szpytka

Experience

• 

  Deerhurst Resort

  Jan 2004 - Jan 2005

  Bartender, Field Placement

  ● Participated in everyday managerial duties such as: Daily meetings, coordinating schedules, recruitment and inventory control● Assisted in creating a new inventory program for the Beverages department● Trusted to handle valuable stock and equipment

• 

  Café Crêpe

  Sept 2007 - Apr 2018

  Manager

  Implemented operational proceduresEnforce liquor legislation and regulationsDeveloped and analyzed promotionsRecruited, hired and trained new staffIncreased Revenue through up-selling techniques, marketing strategies, and building customer relationships

• 

  Prologue Cafe

  Oct 2018 - Jun 2024

  Manager/Owner

  ● Accountable for daily operations● Lead a team of fantastic employees to provide exceptional customer service● Developed and implemented sales goals and benchmarks● Recruited, hired and trained new employees● Increased Revenue through creative events and marketing strategies● Created a safe community environment for all guests and staff

• 

  Prologue Cafe

  -

  Business Owner
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  Balzac's Coffee Ltd

  Aug 2024 - now

  Supervisor