
Jonathan Grass
Sales, customer service

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About me
Manager, Security Operations at HealthPartners
Education

University of Wisconsin-River Falls
2015 - 2016Master’s Degree Teacher Education and Professional Development A
University of Wisconsin-River Falls
1993 - 1997Bachelor of Applied Science (B.A.Sc.) Chemistry
Chippewa Valley Technical College
1999 - 1999Law Enforcement Certification Law Enforcement
Experience

Galyans trading company
Jan 1997 - Jan 1999Sales, customer serviceAssist customers in obtaining the products that meet their needs.Resolving customer complaints.Schedule and ensure correct delivery and set up of product.

Prescott Police Department
Jan 1999 - Jan 2002Police OfficerEvidence Technician- Manage the evidence room, collect evidence of crimes and maintain chain of custody

Hudson Police Department
May 2002 - Jun 2013Patrol Officer• Plan and supervise training for coworkers, ensure they are being trained in a safe and proper manner, observe coworkers to determine if they are performing up to department standards, and retraining teammates that do not meet those standards• Training of new teammates as a Training Officer which includes training new hires in the policies and standard operating procedures, training them on how to handle calls to service, review their reports to ensure they contain all the required information and met with supervisors to discuss trainee’s progress or lack there off and ways to increase their performance• Supervise the internship program at the which included interviewing and backgrounding potential candidates, assigning job duties or responsibilities, tracking and signing hour logs, recruiting candidates, communicating with university employees in regards to their student’s progress• Received a Certificate of Commendation for my involvement in the investigations of high profile cases in the City of Hudson• Analyzing reports, record keeping, approving time sheets, reviewing and approving monthly and quarterly billing in excess of $10,000.00 annually• Received two certificates of commendation for assisting with investigations which included searching and collecting evidence for several hours at a time, writing detailed reports, clearly communicating with victims, witness, suspects and in courtroom testimony resulting in multiple felony convictions Show less

City of Hudson
Jun 2013 - Apr 2019Detective-School Liaison Officer• Plan, schedule and administer training to coworkers• Over seven years’ experience delivering training presentations to teammates and students and parents• Serve on a training committee that focuses on training needs and keeping up with new training techniques and strategies • Collaborating with co-workers in regards to programs and presentations, then creating and presenting the programs in an engaging manner• Ability to prioritize assignments and experience successfully handling several projects at a time• Investigate hundreds of criminal complaints such as mortgage fraud, credit card fraud, check fraud, identity theft, theft, assault, and arson• Take accurate, organized and detailed notes while conducting investigations and complete accurate and detailed reports when investigation is completed • Serve on multi departmental committee responsible for the planning of emergencies and drills• Plan and carry out emergency planning and crisis preparedness drill at school district headquarters and conduct question and answer session after• Perform security assessment on all schools in the district• Serve as primary investigator for illegal activity that occurs at the school or crimes that happened elsewhere in the city that involved students this includes interviewing victims, witnesses, and suspects then completing detailed and accurate reports to document investigation• Act as a liaison between the school district and police department, sharing important information, event schedules, concerns, needs and wants • Responsible for the physical security of 1,800+ students• Planned and delivered a program geared towards improving the relationship between law enforcement and at risk youth in the STRIVE program at the high school with positive results• Provide support and counsel to students in crisis and then follow up with students after overcoming crisis• Mentor students in mentor-ship program• Counsel students on life, career, and educational choices Show less

Hudson Hospital & Clinic
Apr 2019 - Dec 2021Supervisor, Safety and Security
HealthPartners
Jan 2022 - nowManager, Security Operations
Licenses & Certifications

Leadership
Century College
Volunteer Experience
Mentor
Issued by Hudson School District on Sept 2013
Associated with Jonathan Grass
Languages
- enEnglish
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