Christopher Campbell

Experience

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  US Army

  Jan 2006 - Jan 2013

  SIGNAL SYSTEM SUPPORT SPECIALIST

  Installs, maintains and troubleshoots Signal support equipment and terminal devices. Installs, operates and maintains designated radio and data distribution systems. Maintains selected electronic devices. Performs Signal support functions to include providing technical assistance and training for user owned and operated automation and communications equipment. Prepares maintenance and supply requests for unit level Signal support. Operates and performs preventive maintenance checks and services on assigned vehicles. Installs, operates and performs preventive maintenance checks and services on power generators.Supervises, installs, maintains and troubleshoots Signal support systems and terminal devices to include radio, wire and battlefield automated systems. Provides technical assistance and unit level training for automation, communication and user owned and operated Signal equipment. Disseminates information services policy. Prepares maintenance and supply requests for unit level Signal support. Show less

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  Us Army Reserves

  Apr 2013 - Sept 2016

  Signal Systems Support Specialist

  Supervises, installs, maintains and troubleshoots Signal support systems and terminal devices to include radio, wire and battlefield automated systems. Provides technical assistance and unit level training for automation, communication and user owned and operated Signal equipment. Disseminates information services policy. Prepares maintenance and supply requests for unit level Signal support.

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  Fusion Solutions, LLC

  May 2013 - Jan 2013

  Field Tech

  Install’s UMTS and LTE Telecom Equipment. Ericsson RRU Radio systems DUW and DUL 6601, 3206. GPS and Poly-Phaser SAU alarms and 6600 blocks T1, Ethernet and other equipment in compliance with AT&T ATT-TP-76300 standard.

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  Insights by Kantar

  May 2013 - Jan 2014

  Field Tech

  Install’s UMTS and LTE Telecom Equipment. Ericsson RRU Radio systems DUW and DUL 6601, 3206. GPS and Poly-Phaser SAU alarms and 6600 blocks T1, Ethernet and other equipment in compliance with AT&T ATT-TP-76300 standard.

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  Dell Technologies

  Jan 2014 - Dec 2015

  Teir 2 Help Desk

  Provides moderate to advanced-level technical support to customers needing assistance with Active Directory account administration, distribution of software, hardware and software troubleshooting, remote access, VPN support, and service / support request entry via an Incident tracking system. If unable to resolve requests at first contact, collects and documents necessary information for appropriate escalation to Level 3 technical teams. Role Responsibilities:• Comfortable supporting a wide range of hardware, including PCs, peripherals and mobile devices• Strong working knowledge of network environments including an ability to recognize and diagnose connectivity problems ranging from the local to domain/organizational outage. • Able to provide advanced usage support to software packages including but not limited to Microsoft Word, Outlook, Excel, PowerPoint, etc. • Provides support for file access issues (encryption, security, etc.)• Supports deployment of software packages, drivers and operating system updates • Strong verbal and written communication skills, including strong documentation skills• Works closely with onsite technical teams to recognize and report root cause analysis of incidents reported to the service desk• Provides positive customer experience with each customer interaction Show less

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  Leidos

  Jul 2014 - Oct 2015

  Senior Field Support Engineer

  Provide support to our Army customer by providing Field Support Services to the Soldier worldwide for garrison, exercise, and contingency mission operationsPossess some expertise with one or multiple mission command tactical and business systems to include: Command Post of the Future (CPOF), Maneuver Control Systems (MCS), Command Web, SharePoint, Common Tactical Vehicle (CTV), Strategic Mission Command (Battle Command Common Services (BCCS), Global Command and Control System-Army (GCCS-A), Defense Readiness Reporting System Army (DRRS-A), Joint Command and Control (JC2), Common Software (CS), Data Dissemination Service (DDS), JEM/JWARN. In addition, candidates will be asked to provide interoperability support with other systems as required throughout the task. These systems could include: Fire Support Command and Control Family (Advanced Field Artillery Tactical Data Systems (AFATDS) (Forward Observer System (FOS), Pocket Sized Forward Entry Device (PFED), Centaur, Gun Display Unit- Replacement (GDU-R), Sustainment System Mission Command (SSMC), Battle Command and Sustainment Support System (BCS3), Force XXI Battle Command Brigade and Below (FBCB2), Joint Battle Command Platform (JBC-P), Warfighter Information Network – Tactical (WIN-T), and Distributed Common Ground Systems-Army (DCGS-A). The program has multiple locations across the United States and abroad. Locations within the United States include, New York, Texas, Louisiana, Georgia, and California. To support this position, there is also the potential to deploy OCONUS to Italy, Korea, or Afghanistan. Show less

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  Support.com

  Oct 2015 - Jan 2018

  Personal Technology Expert

  Support.com Personal Technology Expert.Completes all task and monitors metrics for SLA standards. Provides Tier 3 Technical Support to Clients of Support.com. Responds to and documents all issues Via Ticketing systems.Provides Remote support to offsite location via RDP or a 3rd part applications.

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  Dynamic Edge

  Jun 2016 - Jun 2017

  The Project Implementer is a master planner, executor, and communicator. Highly disciplined and organized, the Project Implementer has the technical knowledge and experience to implement both simple and complex projects while delivering the highest level of internal satisfaction, within budget, and on time.Perform routine system maintenance and administrative functions including; system configuration and modifications; adding removing and replacing Hardware and software items system start up and shutdown, backup and restore; database administration and maintenance; and system user access control.• Provide technical assistance to users and maintenance personnel for on-site and remote administration diagnostics and correction of problems/failures that render the system or any of its components inoperable or result in degraded performance.Develop and document maintenance support troubleshooting, diagnosis, fault isolation, adjustment, repair, and removal & replacement procedures as required. Show less

  • Project Implementer

    Jul 2016 - Jun 2017

  • Project Implementer

    Jun 2016 - Jun 2016
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  CNC-TechSolutions

  Jul 2017 - Jan 2018

  Senior System Engineer

  CnC-TechSolutions offers The Best Tech Support Team in the World.CnC-TechSolutions offers a proactive service called CnC I.T. Where we get your network stabilized, fast and secured. All this for a flat and all inclusive monthly rate.CnC-I.T. Includes the following and much more:

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  NTT DATA North America

  Jan 2018 - Dec 2021

  Senior Systems analyst
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  Wipro

  Jan 2021 - now

  • Information Technology Manager

    Dec 2021 - now

  • EUC manager

    Jan 2021 - now