Mohammed Rizwan Malik

Experience

• 

  Ministry of Innovation Cell (Govt of India)

  Aug 2023 - Dec 2023

  Frontend, Backend & AIML

  Designed a fully automated AI call center system for the Department of Commerce, integrating it seamlessly into the government’s ticketing system using Python, FastAPI, and RESTful APIs.Implemented a Retrieval-Augmented Generation (RAG) pipeline, enabling the AI system to handle customer service calls by integrating with existing data, effectively resolving consumer queries regarding products and services.Developed a multilingual speech-to-text model supporting 93 languages using PyTorch; deployed small language models across Google Cloud Platform (GCP) clusters for real-time inference, leveraging Kubernetes for orchestration and ensuring scalability. Show less

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  ReNoteAI

  Dec 2023 - Jan 2025

  Developed secure, scalable authentication for B2B/B2C ReNote AI apps using Python, FastAPI, and JWT, optimizing MySQL queries to 0.1s for 1 billion records, ensuring 99.9% uptime for 1,500+ users.Integrated Redis caching in microservices to boost performance by 30%, reduce latency, and optimize MySQL load.Architected an end-to-end document, file, and folder management system for a Big 4 company as part of a B2B projectLed migration to microservices using Docker, Kubernetes, and Azure/GCP serverless, deploying auto-scaling and load balancing, enhancing scalability, and reducing infrastructure costs by 66%. utilizing Python, FastAPI, and advanced features such as archiving, restoring, syncing, pagination, and lazy loading.Developed a Vision-Language Model and a production-level Retrieval-Augmented Generation (RAG) system to perform document question answering and OCR extraction for formats such as Word, DOCX, XLSX, TXT. Achieved inference on 100 pages in under 5 seconds, significantly enhancing processing efficiency. Show less

  • AI & Backend Developer

    Jan 2024 - Jan 2025

  • AIML & Backend Developer

    Dec 2023 - Jan 2025
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  Beetexting

  Jan 2025 - now

  Gen AI Engineer

  As Beetexting Generative AI Developer. In this role, I will:Integrate AI into our business texting solutions to enhance communication efficiency.Develop and implement generative AI models and algorithms to provide intelligent features for our users.Collaborate with cross-functional teams to ensure seamless integration of AI technologies into our platform.Maintain and optimize AI systems to deliver high-quality, reliable services to our clients.Beetexting is a leading provider of business texting solutions, offering features like shared inboxes, team collaboration tools, and automated workflows to help businesses communicate more effectively with their customers. Show less