
Katia Mejia
Administrative Assistant

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About me
Project Manager | IT Programs | Scrum Master | Service Delivery Leader | Agile & Quality Assurance Expert | Agile Technical Facilitator
Education

Universidad Autónoma de Santo Domingo
-Bachelor's degree Industrial Engineering.webp)
Universidad de la Tercera Edad (UTE)
-Bachelor of Business Administration - BBA Business Administration and Management, General
Experience

LR celebraciones y Eventos
Apr 2008 - Mar 2009Administrative AssistantOrganized and detail-oriented Administrative Assistant with expertise in event planning, office administration, and logistics coordination. Skilled in scheduling, vendor management, budgeting, and coordinating corporate celebrations to ensure seamless execution of events.Key Responsibilities:Planning and coordinating corporate events, celebrations, and team-building activities.Managing event logistics, including venue selection, catering, and vendor negotiations.Assisting in budget management and cost control for events.Handling scheduling, invitations, and communication with attendees.Supporting administrative tasks, such as document management and meeting coordination.Ensuring smooth event execution by overseeing setup, timelines, and guest experience. Show less

Adecco Dominicana
Apr 2009 - Aug 2010HR AssistantDetail-oriented HR Assistant with experience in recruitment, employee relations, payroll support, and HR compliance. Skilled in HRIS systems, administrative support, and onboarding to ensure smooth HR operations and enhance employee experience.Key Responsibilities:Assisting with recruitment processes, including job postings, resume screening, and interview scheduling.Supporting onboarding and offboarding processes to ensure a seamless employee experience.Managing employee records and updating the systems.Handling payroll processing support, benefits administration, and leave tracking.Assisting in policy implementation, compliance documentation, and labor law adherence.Coordinating training programs and employee engagement activities. Show less

Xerox
Sept 2010 - Jun 2012Production Control AnalystDetail-oriented Production Control Analyst with expertise in monitoring, managing, and optimizing production workflows to ensure seamless IT operations. Skilled in incident management, batch processing, system performance analysis, and automation to enhance operational efficiency.Key Responsibilities:Monitoring and controlling batch jobs, production schedules, and workflows.Identifying and troubleshooting system failures, delays, and performance bottlenecks.Coordinating with IT teams to ensure system stability and uptime.Implementing automation solutions to improve efficiency and reduce errors.Ensuring compliance with ITIL best practices and operational standards.Generating reports and analyzing KPIs for continuous process improvement. Show less

Newtech, S.R.L.
Jun 2012 - Aug 2014Project ManagerExperienced Project Manager with a proven track record in planning, executing and delivering projects on time and within budget. Skilled in Agile, Waterfall, and hybrid methodologies, managing cross-functional teams, and driving business value through effective project execution.Key Responsibilities:Managing end-to-end project lifecycles, ensuring successful delivery.Defining project scope, timeline, budget, and risk mitigation plans.Leading cross-functional teams and coordinating with key stakeholders.Implementing Agile frameworks (Scrum, SAFe, Kanban) and PMP best practices.Utilizing project management tools such as Jira, Trello, Smartsheet, and MS Project.Ensuring alignment with business goals and driving process improvements. Show less

Newtech, S.R.L.
Dec 2014 - Jan 2021QA Project ManagerLed software quality assurance projects, ensuring flawless and high-performance deliveries in Agile and DevOps environments. Facilitated QA and development teams to enhance test automation and continuous integration.Key Responsibilities:Leading quality assurance and test automation initiatives in software projects.Defining strategies for functional, automated, and regression testing.Implementing CI/CD and test frameworks to improve efficiency.Facilitating Agile sessions: Scrum, PI Planning, Retrospectives, and Daily Stand-ups.Prioritizing and managing defects in Jira, ensuring smooth delivery. Show less

Applaudo Studios
Jan 2021 - Jun 2023Project ManagerManaged IT service delivery projects, ensuring efficient project execution aligned with SLAs and KPIs. Coordinate technical and operational teams, driving continuous improvement in IT Service Management (ITSM) processes.Key Responsibilities:Overseeing IT Service Delivery, focusing on quality and client satisfaction.Managing service contracts, ensuring SLA compliance.Optimizing support processes and incident resolution in ITIL environments.Coordinating with infrastructure, support, and development teams to improve response times.Implementing continuous improvement strategies based on data analysis. Show less

Newtech S.R.L
Jun 2023 - nowProject ManagerStrategic management of projects and programs in Agile and hybrid environments, leading the delivery of high-impact technology solutions across multiple industries. Expert in planning and executing projects, ensuring compliance with scope, timelines, and budgets, while optimizing collaboration between business, development, and operations teams.Key Responsibilities:Defining and executing strategic roadmaps aligned with business goals.Managing budgets, risks, and resources for multi-million-dollar projects.Implementing Agile methodologies (Scrum, SAFe, Kanban) and Waterfall frameworks.Coordinating with cross-functional teams and stakeholders in high-demand environments. Show less
Licenses & Certifications

Profesional en Dirección de Proyectos (PMP)®
Project Management InstituteOct 2016
Scrum Fundamentals Certified (SFC)
CertiProfSept 2019
PMI-ACP
Project Management InstituteApr 2023
Certified SAFe 6 Agilist
Scaled Agile, Inc.Oct 2021
Languages
- enEnglish
- spSpanish
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