Aaron Williams

Experience

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  Cole Haan

  Oct 2015 - Nov 2017

  Sales Associate

  • Conducted monthly inventories of materials on the work floor• Maintained accurate stock records• Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs.• Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives• Customer service

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  7 For All Mankind

  Oct 2017 - Sept 2019

  Sales Associate

  •Performed daily department tasks including stocking, creating merchandise displays, merchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.•Responded to telephone inquiries by providing quality service to customers and associates.

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  SWA Group

  Feb 2020 - Jun 2021

  Desktop support

  • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.• Acted as the initial point of contact for all computer and system related concerns from other employees. • Maintained a working log detailed all required system updates, as well as the date of completion.

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  Symmetry Energy Solutions, LLC

  Sept 2021 - Oct 2021

  Desktop Support

  • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.• Acted as the initial point of contact for all computer and system related concerns from other employees.

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  GTS Technology Solutions

  Nov 2021 - Jul 2023

  Deployment Technician

  • Kept track of all issues related to patches, features, deployment, and permissions.• I identified and resolved deployment related issues and maintained the accuracy of deployed machines. I also had to image/re-image new and existing desktops and laptops.

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  Fiserv

  Aug 2023 - now

  Technical Engineer

  •Provided expert technical support to clients, ensuring prompt resolution of issues related to Fiserv products and services.•Successfully collaborated on the implementation of Fiserv solutions, guaranteeing seamless integration for clients.•Diagnosed and resolved hardware, software, and network problems, optimizing system performance.Created and maintained comprehensive technical documentation, including system configurations and troubleshooting guides.•Conducted rigorous testing and quality assurance procedures to ensure the reliability and performance of Fiserv systems.•Effectively communicated technical information to both technical and non-technical stakeholders.Collaborated closely with cross-functional teams, including developers, product managers, and support teams, to address technical challenges and enhance product offerings. Show less