Aaron Williams

Aaron Williams

Sales Associate

Followers of Aaron Williams302 followers
location of Aaron WilliamsHouston, Texas, United States

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  • Timeline

  • About me

    Technical Engineer

  • Education

    • Lone Star College

      2024 -
      Associate's degree Cloud computing
  • Experience

    • Cole Haan

      Oct 2015 - Nov 2017
      Sales Associate

      • Conducted monthly inventories of materials on the work floor• Maintained accurate stock records• Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs.• Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives• Customer service

    • 7 For All Mankind

      Oct 2017 - Sept 2019
      Sales Associate

      •Performed daily department tasks including stocking, creating merchandise displays, merchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.•Responded to telephone inquiries by providing quality service to customers and associates.

    • SWA Group

      Feb 2020 - Jun 2021
      Desktop support

      • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.• Acted as the initial point of contact for all computer and system related concerns from other employees. • Maintained a working log detailed all required system updates, as well as the date of completion.

    • Symmetry Energy Solutions, LLC

      Sept 2021 - Oct 2021
      Desktop Support

      • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.• Acted as the initial point of contact for all computer and system related concerns from other employees.

    • GTS Technology Solutions

      Nov 2021 - Jul 2023
      Deployment Technician

      • Kept track of all issues related to patches, features, deployment, and permissions.• I identified and resolved deployment related issues and maintained the accuracy of deployed machines. I also had to image/re-image new and existing desktops and laptops.

    • Fiserv

      Aug 2023 - now
      Technical Engineer

      •Provided expert technical support to clients, ensuring prompt resolution of issues related to Fiserv products and services.•Successfully collaborated on the implementation of Fiserv solutions, guaranteeing seamless integration for clients.•Diagnosed and resolved hardware, software, and network problems, optimizing system performance.Created and maintained comprehensive technical documentation, including system configurations and troubleshooting guides.•Conducted rigorous testing and quality assurance procedures to ensure the reliability and performance of Fiserv systems.•Effectively communicated technical information to both technical and non-technical stakeholders.Collaborated closely with cross-functional teams, including developers, product managers, and support teams, to address technical challenges and enhance product offerings. Show less

  • Licenses & Certifications

    • Insurance Adjuster

      The Adjuster School
      Jun 2022
    • OSHA 30-Hour

      360training