
Jonathan Pino
Sample Support Supervisor- Mystro

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About me
Collaborative Business Development Manager focused on developing solid business relationships
Education

Rider University
2005 - 2009Bachelor of Arts (B.A.) Communication, Journalism, and Related Programs
Rider University
2005 - 2009Bachelor of Arts Business Communicatons and JournalismActivities and Societies: Emerging Leaders, Rider Sports Information Department, Rider News.
Experience

InVentiv Health
Sept 2012 - Jan 2014Sample Support Supervisor- Mystro• Deliver innovative comprehensive and customized marketing services to clients in the pharmaceutical, healthcare, and life sciences industries• Compose correspondence such as client memos, generation and distribution of internal and external client reports, and project development.• Acquire and maintain knowledge of numerous products• Build and maintain relationships with practitioners, sales representatives, and Regional Business Leaders

SHI International Corp.
Jan 2014 - now• Building strategy, execution and follow up with Dell EMC channel managers including: Account mapping, set up road maps with Dell EMC System Engineers• Work in conjunction with our Storage, Global Compute & Network (GCN) and Solutions teams to drive more Dell EMC businesses• Present new technologies and product campaign announcements, as well as traveling networking and engaging with sales at SHI and Dell EMC events• Proactively working to develop and foster relationships between OEM partners and SHI sales reps• Acting as a primary contact for program, pricing and product questions for partner and SHI's sales force• Advising sales representatives of partner best practices and industry trends• Maintaining necessary sales or required technical certifications within product segment or solution area• Utilizing sizing tools such as Live Optics, Myquotes, Midrange Sizer, and Solution Builder• Assisting in configuring legacy EMC solutions such as Unity, Vxrail, Data Domain, and DPS Show less Sales Strategy and Program Execution• Assist with Campaign Management from planning, sales enablement through execution phase• Foster relationships between the OEM field sellers and Account Executives• Build awareness of partners programs, target markets, and sales plays• Stay current with strategic OEM partners sales plays and provide ideas to Sales ManagementSales Tactics and Resource Utilization• Work with strategic OEM partners and corresponding internal partner teams in planning and execution of sales campaigns.• Territory and key contact data mining with various partner & industry sources• Coordination of internal sales training with Sales Support and Enterprise Learning and Development teamsGeneral Sales Operations• Information gathering to distill existing content into something that is relevant, to the point, and valuable to our customers and partners.• Content editing/creation to ensure content focuses on SHI's core strengths, while having a modern, professional look and feel.• Close interaction with Enterprise Sales Leadership, ESG and OEM Partner Teams to ensure messaging is consistent with SHI capabilities Show less • Supported and grew customer base in Louisiana and Mississippi; Kept updated on product and industry knowledge • Built and maintained relationships with: customers in the public sector, sales representatives, and regional business leaders; Exceeded sales goals for revenue and gross margin• Scheduled conference calls with SHI experts and customers to effectively meet expectations and business objectives; Provided consultation to customers regarding their IT Solution needs• Marketed and leveraged vendor/distribution channel partnerships to ensure best value, pricing, and support for customers Show less
Manager UCC/Pro AV
Aug 2023 - nowPresales Business Development Manager- Lenovo
Sept 2022 - nowSales Support Specialist/Project Manager
Dec 2019 - Sept 2022Dell EMC Presales Specialist
May 2019 - Jan 2020Enterprise Sales Program and Marketing Specialist
Jul 2017 - May 2019Inside Sales Executive
Jan 2014 - Jul 2017
Licenses & Certifications
- View certificate

How to Ask Productive Questions
LinkedInSept 2021 - View certificate

Writing Customer Service Emails
LinkedInOct 2021 - View certificate

Developing a Learning Mindset
LinkedInDec 2021
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