Nguyen (Ivy) Pham

Experience

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  CA3 International Image Excellent

  Aug 2015 - Feb 2017

  Assistant Sales Manager

  • Continually meeting or exceeding personal as well as team sales quotas.• Guiding and motivating the sales team to achieve sales targets.• Building and maintaining good working relationships with customers.• Identifying opportunities and strategies to increase sales.• Regularly attending sales meetings and training sessions. Providing training for new staff.• Coordinating with fashion designers, makeup artists, journalists and PR professionals for the special packages.• Performing all duties of the Sales Director in cases of absence or emergency. Show less

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  Glow Skybar

  Jul 2017 - May 2019

  Sales Manager

  • Design and implement a strategic business plan that expands company’s customer base (mostly B2B)• Achieve growth and hit sales targets by successfully managing the sales team• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives• Present sales, revenue reports and realistic forecasts to the management team• Understanding of company’s products, its strength and shortcomings. Identify competitors, do market research and propose strategies to better company’s product compared to competitors. Show less

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  Hoiana Resort & Golf

  Sept 2019 - Mar 2021

  Assistant to Vice President

  Hoiana South Development Company Limited – Integrated ResortQuang Nam provinceDesignation: Assistant to Vice President, Security OperationsScope of Work and ResponsibilitiesHR Admin roles: Manage the hiring process: schedule and conduct interview, assess suitability.Schedule and facilitate smooth new hire onboarding process. Maintain organizational charts Record Keeping and Management: Policies, SOP, contract, form, procurement documents, etc. Manage employee Personal File - personal information, awards, thank you letter, disciplinary record etc. Time and Attendance (T&A) management:Daily: Daily T&A approval on systemMonthly: Counter-check T&A end month for any discrepancy.Assist in performance review processes. Administer, explain and update benefits to employees. Serving as liaison between insurance carrier and employees.Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may ariseEnhance team morale by organizing contests, team building activities.Order services, supplies, and materialsOffice facilities management.Assistant roles:Manage the Vice President (VP) of Security Operations' schedules and calendar. Arrange, coordinate, and schedule meetings; take meeting minutes. Arrange business trips - prepare itinerary, book flights, hotel, claim expenses. Handle incoming phone calls, emails, mail and other material.Coordinate the flow of information both internally and externally. Prepare presentations, reports for training and meetings. Handle procurement tasks as assigned by the VP.Draft, translate and distribute Security Memo internally and externally. Translation of documents. Perform any other duties as assigned by the VP.Others:* Hands on experience with Procurement software RedRock and Workforce Management system Mizzisoft. Show less

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  Hoiana Resort & Golf

  Mar 2022 - Sept 2023

  Hoi An South Development Company Limited – Integrated Resort (3000-5000 employees)Quang Nam provinceAssistant to Vice President cum Admin Supervisor, Player Development01/2023 – 9/2023ResponsibilitiesHandle all VP’s administrative requirements:Manage Vice President (VP)’s daily operations including schedules and calendar.Ensure coordination and scheduling of business meetings, meeting minutes and follow up on action plans.Business trips: prepare itinerary, book flights, hotel, claim expenses.Handle incoming phone calls, emails, mail and other material. Coordinate the flow of information both internally and externally. Prepare presentations, reports for meeting purposes.Manage overall expenses for Player Development’s : record and monitor monthly / yearly budget to ensure entire team’s business spendings in compliance with team’s budget and company’s policies.Manage overall procurement tasks.Work with other departments/divisions such as HR, Finance, Marketing, etc. on VP’s behalf following VP’s direction. Perform other tasks as assigned by the VP.Manage Player Development team (on VP’s behalf) while maintaining administrative support for whole team including the overseas based team:Oversee the 12-person Player Development team: - Work scheduling- Customers assignment- Follow up with progress- Monitor team members’ performance and work on reports for VP. - Manage all team members’ deliveries to VP:reports/meetings/other requirements, etc. in a timely manner. Manage a junior Admin Assistant and an Admin Intern – to oversee administrative assistance for the entire Player Development team, including but not limited to: - Customers' requests- Business trips- Payment claims- Purchases, office equipment and supplies. Show less Hoiana South Development Company Limited – Integrated ResortQuang Nam provinceDesignation: Personal Assistant to Chief Marketing OfficerResponsibilitiesManage Chief Marketing Officer (CMO) daily operations briefing, oversee business and project deliveriesEnsure coordination and scheduling of business meetings, meeting minutes and follow up on action plans with various stakeholders Handle all CMO administrative requirements - Business trips, government meetings management, translations, and ensuring smooth work flow for foreign CMO into Vietnam cultureHandle all administrative emails for CMO, including SAP approvals, managing overall Head of Departments deliveries to CMO.Also involved in coordinating information flow both internal and externalPrepare weekly Marketing Insights reports for key business operations and overallHandle procurement tasks, monthly financial reports, time sheets and overall expenses for entire Marketing department Show less

  • Assistant to Vice President cum Admin Supervisor, Player Development

    Jan 2023 - Sept 2023

  • Assistant to Chief Marketing Officer

    Mar 2022 - Jan 2023