Claudio S.

Experience

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  Oracle

  May 2013 - Dec 2021

  IT Consultant (Programmer Analyst) & Senior Technical Problem-Solving Specialist

  As a Senior Technical Problem-Solving Specialist in Oracle Managed Cloud Services (OMCS), I was a global escalation expert for complex technical issues that development and engineering teams couldn't resolve worldwide. Primary technical consultant for mission-critical client environments across Oracle EBS, Endeca, and Siebel platforms.Key Impact:Final escalation point for unresolved technical challenges - consistently delivered breakthrough solutions when other engineers were stuckConceptualized technical solutions for global enterprise clients in 24/7 operations, providing frameworks that development teams successfully implementedEarned multiple Pacesetter Awards for innovative problem-solving capabilities and exceptional diagnostic skillsCollaborated directly with global dev teams as technical advisor, bridging complex requirements with implementable solutionsSpecialized in high-stakes technical troubleshooting, system integration challenges, and solution architecture for Fortune 500 clients. Show less

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  Comercializadora Doble S

  May 2023 - Jun 2025

  Technology Consultant & Developer

  Business Intelligence Solutions Developer specializing in procurement automation and competitive intelligence systems for government contracting. Designed and built proprietary technology solutions that transformed a microenterprise into the 8th most frequent technology provider to the Chilean government.Strategic Business Impact:Developed comprehensive procurement intelligence platform that automated identification and analysis of government tender opportunities on Mercado Público, enabling rapid bid evaluation and strategic decision-makingArchitected risk assessment and profitability algorithms that analyzed institutional profiles and contract requirements, providing data-driven recommendations for optimal bidding strategiesBuilt scalable database infrastructure for historical tender analysis, creating predictive insights that identified high-value opportunities and competitive advantagesDelivered extraordinary business results: System contributed to company advancement from microenterprise status to 8th most frequent government technology provider in ChileSpecialized in government procurement systems integration, automated tender monitoring, competitive intelligence, and business process optimization. Show less