Ravi Pillay

Experience

• 

  Bennett Coleman & Co. Ltd. (The Times of India)

  Jan 1995 - Nov 1997

  Statistion (MIS Assistant)

  * Daily MIS as per unit requirement in a Fox-Pro based package. * Comparing the advertisements given in the newspaper with the news journals of competitors.* Liaisoning with customer to the required specifications of advertisements.* Develop a prototype based on design.

• 

  Hindustan Lever Limited-Pune Projects

  Oct 2000 - Oct 2004

  Systems Adminsitrator

  • Managing all the activities concerned with the ISD (Hardware / Software) at Pune Projects office and ongoing projects across in India (New Factory Setups). • Maintaining and troubleshooting Router, ISDN Modems, Lease lines and Video- Conferencing Equipment installed at the Project Office. Handling Novel NetWare Server, Unix Server, and Windows NT and Windows 2000, troubleshooting, up-gradation and installation of new software.• Worked on ERP MFG/PRO (Developed by QAD Inc) to enhance the functionality for MFG/PRO users by including new features and functionality to facilitate the work for the organization utilizing MFG/PRO Ver7.0• Installation and support of Windows OS, networking components and applications.Resolving TCP/IP and related networking problems. Maintaining and training the users in MFG-PRO (Developed by QAD Inc) accounting software, compiling and attaching add on programs to the software as per the HLL ISD requirements.• Training users on new releases of software, usage of MS-Outlook, and MS-Office. Document installations and operations procedures for the end users. Document Licenses, LAN, WAN, software and hardware.• Maintaining and administering the Purchase System (in Powerbuilder5.0) with Customization of various models and reports according to Project Office requirements.• Responsible for vendor management, asset management, insurance management for all IT related activities, IT Purchase’s, and man power.• Extending high-end technical support on various servers and ensuring high customer satisfaction levels through prompt redressal of their problems.• Support for lotus notes clients in Indian operations for the Project Office, with handling and coordinating activities related to ISO in coordination with the MR.• Closely worked with the corporate office for the Y2K rollout. Show less

• 

  Tetra Pak

  Jan 2005 - now

  Within the PS&E Automation & Solutions division, the Plant Automation & Center of Expertise is in charge of overseeing the deployment, assistance, problem resolution, and execution of the IT OT System Infrastructure product range, which includes hardware, networking, connectivity, virtualization, and remote support tools. This responsibility extends to the SSEA Regions, Project Centers, and Business Units.Primary objective is to enable automation teams across the globe to provide plant automation solutions to customers with greater efficiency, while upholding top-tier capabilities and quality standards. Show less • Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.• Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business. • Administering, troubleshooting, researching, documenting and resolving technical issues surrounding Windows XP, Windows 7/2000/2003/2008 servers, VMWare, and clients, MS Office, e-mail, Internet & Intranet, routers, switches, access points, firewall and hardware/peripherals.• Devising effective security policies for the protection of sensitive information like implementations intranet wide Firewall’s etc. Ensuring very good system performance by performing Performance tuning as and when required.• Assigning policies as per Global IM standards with time to time reviews and routine mock test.• Administering on WAN technologies leased lines, ISDN - PRI, BRI, and R2MFC Protocols.• Skilled working knowledge of Voice & Data networking and thorough understanding of TCP/IP & related protocols and networking routing concepts i.e. VOIP(Cisco)• Coordinating with Global IM-Singapore Office for various system related activities and management of all system related activities at the different locations across India, Sri Lanka and Bangladesh.• Evaluating and recommending purchasing decisions relevant to hardware, software, including peripheral and telecommunications equipment. Show less

  • Technical Specialist – Networks & Infrastructure

    Oct 2017 - now

  • Systems Anlayst

    Jan 2005 - now