Eduardo Romo

Experience

• 

  Tecnológico de Monterrey

  Jan 2011 - Jul 2012

  Project Developer

  Research leader, product concept and design development, logistics and material planning, system builder, performance analyst.

• 

  Zodiac Aerospace

  Sept 2012 - Apr 2013

  Design Engineer

  Design Engineer.Development and modification of existing products to increase efficiency, improve performance, or comply with customer request. Creation, management, editing and revising of digital models (CAD), and other living documents such as drawings and matrices. Active communication with American personnel.Projects Involved: Fiji Airlines, Singapore Airlines (SIA), All Nippon Airways (ANA).

• 

  Bocar Group

  Apr 2013 - Apr 2014

  Commercial Coordinator

  Account Management.Cultivated and managed strategic partnerships with key clients like Ford, Mazda, BRP, and AAM, fostering long-term relationships and driving profitable business opportunities. Championed client success by coordinating seamlessly with engineering, quality, and logistics teams to deliver comprehensive commercial solutions. Provided insightful reports and documentation for upper management, keeping stakeholders informed and facilitating strategic decision-making.

• 

  CITA - Center of Research and Applied Technology

  Apr 2014 - Oct 2015

  Procurement Buyer

  Procurement Buyer. Sourced and procured essential goods and services to meet the organization's diverse needs, identifying external material requirements and negotiating competitive prices with domestic and foreign suppliers.Streamlined procurement processes by generating bills of materials and quotations, fostering reliable partnerships with suppliers through effective communication and negotiation.

• 

  CraterLab S.A. de C.V.

  Jan 2016 - Oct 2018

  General Manager, Project manager

  General Manager:Led and managed company operations, overseeing policy development, budgeting, performance evaluation, and efficiency optimization across various functions. Fostered a collaborative environment by effectively coordinating with diverse teams to achieve organizational goals and maximize company performance.Project Manager:Led the planning, budgeting, execution, and documentation of SAP solution implementations for multinational clients in the Hyundai group.Ensured project success through close collaboration and effective communication between upper management, software development teams, and support personnel, maintaining adherence to scope, schedule, and budget. Show less

• 

  Universidad Tecmilenio

  Jan 2018 - Oct 2018

  University Professor

  University Professor.Developed and delivered engaging courses in Project Management for Engineering and Information Technology, catering to diverse student needs and learning objectives. Empowered students by fostering critical thinking, problem-solving skills, with practical project management applications. Focused on cultivating a dynamic learning environment through interactive lectures, discussions, and project-based learning activities.

• 

  Accenture

  Oct 2018 - Mar 2021

  Project Manager

  Project Coordinator at Cisco. Streamlined delivery by monitoring and controlling project planning, resource allocation, time management, budgeting, and case resolution. Ensured project success through proactive stakeholder engagement, meeting facilitation, adherence to timelines and compliance requirements. Supported high-profile clients including Google, Microsoft, Amazon, Airbnb, and Twitch.

• 

  Cisco

  Mar 2021 - now

  Responsible for overseeing the delivery of services, ensuring they adhere to agreed-upon standards and customer expectations. The role involves managing a team of professionals, maintaining strong client relations, and leading service improvement initiatives. Act as liaison between customers and the service team, address service issues, ensure compliance with industry standards, and monitor performance metrics. Pivotal role in maintaining customer satisfaction and driving the success of the organization's service delivery objectives with a focus on quality, efficiency, and continuous process enhancement. Show less

  • Service Delivery Manager

    May 2024 - now

  • Customer Project Manager

    Mar 2021 - now