Deep Enrich
Marcel M.
Service Desk
520 followers
Solingen, North Rhine-Westphalia, Germany
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About me
Empowering sales and marketing with innovative IT solutions! IT Project Manager | IT Solution Center Sales & Marketing @ TÜV Rheinland
Education
Stadt Solingen
2007 - 2010Informatikkaufmann WirtschaftsinformatikTechnisches Berufskolleg Solingen
2003 - 2006Staatlich geprüfter Informationstechnischer Assistent
Fachhochschule Köln
2012 - 2015Wirtschaftsinformatik
Experience
Netpoint gmbH
Jul 2010 - Apr 2011Service Desk
FLOWFACT
Mar 2011 - May 2020Beratung, Projektmanagement, CRM, Customer Relationship Management, Softwareinführung, Prozessoptimierung Beratung, Projektmanagement, CRM, Customer Relationship Management, Softwareinführung, Prozessoptimierung
Senior Consultant
Apr 2018 - May 2020Consultant
Apr 2014 - May 2018Senior Service Desk
Mar 2011 - Apr 2014
Postcon NRW GmbH
May 2020 - Oct 2020IT-Prozess-/DemandmanagerProzessoptimierung, BPMN 2.0, Softwareeinführung, CRM, ERP, Vertriebsprozesse, Sales-Automation, Marketing-Automation, Projektmanagement, agil
FLOWFACT
Oct 2020 - Apr 2022Senior Project ConsultantBeratung, Projektmanagement, CRM, Customer Relationship Management, Softwareinführung, Prozessoptimierung, Real Estate, Automation, Migrationen
Valantic
May 2022 - Oct 2023Portfolio Leadvalantic CX | valantic Digital Marketing & CRM GmbH (vDMC)
TÜV Rheinland Group
Nov 2023 - nowIT Project Manager
Licenses & Certifications
- View certificate
Salesforce Certified Administrator
SalesforceDec 2022
PRINCE2 Foundation
AXELOS Global Best PracticeJul 2014
Professional Scrum Product Owner (PSPO I)
Scrum.orgDec 2022
Languages
- enEnglisch
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