Sharonda Webb

Experience

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  WideOrbit

  Jun 2007 - Dec 2020

  Manage, train and develop a team of Implementation Specialist professionals. Provide implementation project management oversight for large scale SaaS enterprise software installs. Work with cross-functional teams to develop a project scope, requirements, identify risks, estimate resources, execute planned activities and validate outcomes. Serve as liaison between implementation, technical departments and client representatives to assure necessary hardware and software configurations accurately reflect client requests. Show less Consistently received outstanding customer performance reviews for delivering onsite and remote training on national and international implementations of WideOrbit broadcast operations software. Recognized for translating difficult technical terms into functional layman’s language needed to accurately guide clients through transfer of existing data from legacy traffic systems to WideOrbit software systems. Designed curriculum and delivered 7-week long training classes for new hires as well as shorter, targeted refresher courses for existing employees. Facilitated database configuration and installation as well as established and executed project timelines to meet data entry, revenue balancing and live date deadlines. Show less

  • Director, Implementation - WO Traffic

    Feb 2020 - Dec 2020

  • Implementation Team Manager

    Sept 2014 - Feb 2020

  • Implementation Specialist

    Jun 2007 - Sept 2014
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  CommonSpirit Health

  Dec 2020 - Oct 2022

  Manage & coach a team of Implementation Professionals, create an infrastructure to support the Product Implementation team, develop processes for optimal cross-departmental operations, build portfolio reporting and oversee the planning, development and delivery of the Product Implementation team's projects. Actively engage in the planning of implementation objectives to manage change for CommonSpirit’s strategic initiatives. Lead and direct a team of Project Managers. Organize processes and methods to successfully execute and deliver projects.

  • System Manager, ITD Product Implementation

    Oct 2021 - Oct 2022

  • Implementation Lead

    Dec 2020 - Oct 2021
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  Placements.io

  Jan 2023 - now

  Program Manager