Deidre Santos

Experience

• 

  SI Behavioral Network, Inc.

  Jun 2002 - Dec 2014

  • Promoted within 6 months of employment from Administrative Assistant to Office Manager • Maintained schedules, organized office functions, and oversaw operations of an office with 50 employees. • Coordinated annual company fundraisers and raised an average of $20,000 every year.• Coordinated the hiring and on boarding of all new employees, including benefit administration• Managed all incoming correspondence, contracts, invoices, expenses, etc.• Handled monthly Medicaid billing; improved accuracy and eliminated errors to ensure maximum revenue received• Ensured the integrity of Case Manager expense accounting records through monthly reconciliations• Created and maintained company website and other social media platforms• Spearheaded company relocation in 2015, including construction, office design and spacing planning• Accounting/bookkeeping functions including monthly bank reconciliations and reporting to Finance Dept.• Managed vendor relationships for office equipment, including maintenance and repair Show less • Handled a busy phone system, functioned as primary liaison to clients and ensured a consistently positive client experience• Set up and managed new vendor relationships including, furniture, phone, computer, supplies, etc.• Purchased necessary equipment, computers and furniture for new office• Coordinated space allocation and layout as staff increased• Established bookkeeping and accounting functions in QuickBooks• Organized annual fundraisers including sourcing donations, deciding on locations, soliciting attendees, etc.• Created and maintained office filing system for invoices and correspondence• Created and maintained new IT system for office • Supported Executive Director in all aspects of the office management Show less

  • Office Manager

    Dec 2002 - Dec 2014

  • Administrative Assistant

    Jun 2002 - Dec 2002
• 

  Dinners By Deidre

  Mar 2009 - now

  Executive Chef/Owner
• 

  SI Behavioral Network, Inc., affiliate of ICL (Merged 12/2014)

  Dec 2014 - Mar 2019

  Office Manager

  • Retained as only employee through corporate downsizing effort based on exemplary performance• Coordinated with ICL department heads on transition plan for benefits administration, IT system upgrade and implementation, payroll, timekeeping, accounting and bookkeeping. • Instituted new policies and procedures to help achieve acquisition integration success • Supervised the work of administrative employee to ensure adherence to quality standards, deadlines and proper procedures. • Created a more efficient word database for forms, letters and documents, which decreased production time.• Maintained accurate client files, company contracts, invoices and timesheets• Responsible for organizing all company functions, meetings, luncheons and holiday events for clients and staff including location and catering • Developed intra office communication and protocols and streamlined administrative procedures• Initiated, tracked and processed purchase orders for supplies, equipment and furniture using Excel• Fleet management including, lease returns, oil changes, registration and inspection• Handled monthly reporting of client rent payments by program • Executive support of VP of Supported Housing and Program Directors Show less

• 

  BROOKLYN FREE SPACE

  Aug 2019 - Jul 2023

  Operations Manager
• 

  Brooklyn Free Space

  Jul 2023 - now

  Director of Finance And Operations
• 

  Coming Soon

  Jul 2024 - now

  Small Business Owner