Yanbin "Joey" Zhou

Experience

• 

  University of Nebraska–Lincoln

  May 2015 - Aug 2015

  Conference Assistant

  · Checked in guests through effective communication with coworkers· Answered questions at the front desk as a provider of quality customer service· Handled several emergencies working with supervisors to provide a safe environment for guests

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  University of Nebraska–Lincoln

  Jan 2016 - May 2018

  · Developed community among residents on the floor, as well as residents in the hall. · Planned events individually, also, plan hall programs with staff members to get residents involved in our hall. · Executed the housing policies and made sure residents live in a safe place. · Checked in guests through effective communication with coworkers.· Answered questions at the front desk as a provider of quality customer service.· Handled several emergencies working with supervisors to provide a safe environment for guests. Provide information, support and services to residents

  • Resident Assistant

    Aug 2016 - May 2018

  • Conference Assistant

    May 2016 - Aug 2016

  • Desk Assistant

    Jan 2016 - May 2016
• 

  Belltower Books

  Apr 2016 - May 2016

  Student Buyer

  · Handed out flyers on campus, advertised book buyback opportunities on social media utilizing sales and marketing skills.· Responded to appointment requests by meeting students in person, buying any unwanted books, and carrying the books away.

• 

  EY

  Jul 2017 - Jul 2017

  Audit Intern

  · Performed the bank reconciliation review and multiple accounts tracking to the related records as one measurement of internal control testing· Proactively evaluated and satisfied the needs of the customer within the scope of assigned daily responsibility

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  Voya Financial

  Jun 2018 - Aug 2018

  Marketing Operations Analytics Intern

  · Improved the efficiency of the marketing department with the optimized computing tool (Marco) to automate Voya’s marketing performance metric calculations.· Developed one method of analyzing the data via effective pivot table and functions to increase one KPI by 50% · Provided regular marketing projects’ updates to the Chief Marketing officers and her team · Professionally mentored by the employer’s “Lunch &Learn” Program which allows interns to have face-face time with senior management Show less

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  Brewasis

  Apr 2019 - Jul 2019

  Market Research & Analytics Intern

  · Assist the CEO to achieve the volume growth with tailor-made service to the clients through targeted market research programs to enhance the relationship with top breweries in the northeast.· Provide the business-related social media updates to the clients focusing on market positioning and trends · Served as an editorial role in the craft beer industry newsletter which shares the industrial insights to the stakeholders

• 

  Coldwell Banker Realty

  Jan 2021 - now

  Real Estate Sales Associate

  With in-depth knowledge of the local market trends, I provide personalized guidance and expertise to buyers, sellers, and investors. From first-time homebuyers to seasoned investors, I offer tailored solutions to ensure a seamless and successful real estate experience.