
Eliska Stuart-William
Meetings Associate

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About me
Client Services Manager at BI Worldwide
Education

Worthing College
2015 - 2017Business Studies
Experience

PAREXEL International Medical Marketing Services Inc
Aug 2018 - Feb 2019Meetings AssociateWorking alongside the Project Specialist to organise, build and deliver medicalmeetings around the world for different clients.• Creating informative websites to promote the meetings and the event.• A range of administrative tasks such as hotel rooming lists, transfer schedules,creating invoices and visa arrangements.• Communicating with various travel agents and hotel managements to coordinateaccommodation and travel for meeting attendees.• Managing attendee queries and being the means of communication between the attendee and our client.• Going on site to deliver the meeting in a professional and coordinated manner. Show less

The Burger Shop
Feb 2019 - Feb 2020Restaurant Manager• Ensuring company polices are followed• Managing a fully licenced cocktail bar• Recruiting, training and supervising staff• Providing leadership, motivation and direction to all employees• Ensuring compliance with licensing, hygiene and health & safetylegislation/guidelines• Overseeing stock levels and ordering supplies• Producing and monitoring staff rotas• Handling customer enquiries and complaints• Greeting, advising and serving customers• This role at times also required a level of food preparation and cooking Show less

TeamSport Indoor Go Karting
Oct 2020 - Aug 2022Event Host• Organising events for groups of all demographics and hosting them through their experience at the track.• Managing staff throughout the day and monitoring their performance.• Ensuring I meet the ‘spend per head’ targets for each day by managing and guiding staff to perform to their highest ability. • Working with Excel for administration such as: Cashing up tills, recording up sells, Payroll and reporting to the general manager. • Contacting customers about their upcoming event and providing them with all the necessary information. • Ensuring Health and safety is the number one priority, for both the staff and customers, as well as recording any accidents that take place and filing away the correct paperwork.• Creating relevant promotions and advertisements to increase selling performance. • Analysing sales figures to purchase stock within the given budget.• On occasions, dealing with customer complaints and aggressive behaviour in a professional manner. Show less

PAREXEL International Medical Marketing Services Inc
Sept 2022 - Nov 2022Meetings Associate• Working with a Project Specialist to organise, build and deliver medical meetings around the world for clients. • Creating informative websites to promote the meetings and the event.• A range of administrative tasks such as creating hotel rooming lists, transfer schedules, invoicesand visa documents. • Communicating with travel agents and hotel management to coordinate accommodation andtravel for meeting attendees. • Managing attendee queries and being the means of communication between the attendee and our client.• Going on site to deliver the meeting in a professional and coordinated manner. Show less

BI WORLDWIDE
Nov 2022 - nowClient Services Manager
Aug 2023 - nowClient Services Executive
Nov 2022 - Aug 2023
Licenses & Certifications

Personal License
Worthing Borough CouncilMay 2019
Languages
- spSpanish
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