Dan-Emanuel Chendea

Experience

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  SC GRUP SAPTE SRL

  Aug 2011 - Mar 2014

  Promoter/Team Leader

  - Facilitating sales- Assisting clients in choosing products- Logistics and human resources management- Qualitative and quantitative reports- Direct relationship with staff and customers

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  Hewlett-Packard (Romania) SRL

  Sept 2013 - Dec 2013

  Sales Consultant

  - Facilitating sales- Assisting clients in choosing products- Merchandising- Qualitative and quantitative reports

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  Emerson Process Management

  Mar 2014 - Apr 2016

  Proposal Engineer (UK&I)

  - Manage UK&Ireland LifeCycle Services quote requests from Emerson internal or external customers for PSS Products and Services.- Proactively generate and follow up leads derived out of the Emerson installed base.- Create quotes for UK&Ireland Maintenance Service Agreements (Contracts) and issue renewals within the set target.- Responsible for the correctness of the detailed technical solution, as well as for accuracy andcompleteness of the financial estimates.- Prepare and present technical features of Emerson and 3rd party products including the completion of compliance statements against inquiry documents.- Collaborate, communicate and align activities with the local UK&Ireland PSS sales/service teams to understand customer requirements and develop the optimal solution.- Work with the UK&I PSS Service Sales team to issue several proposals in parallel.- Closely cooperate with sales, service and other departments and business units to compile estimates, drawings, project plans and other documents needed to generate competitive and accurate proposals.- Act as Consultant to the in-country sales/service force for all Lifecycle Care programs.- Develop and maintain correct working methods, procedures, tools, and identify areas of improvement where needed.- Draw-up specific activity reports. Show less

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  Global Lingo

  Apr 2016 - May 2020

  - Manage local and remote teams across different time-zones.- First point of escalation for pricing and service offerings.- Account Manager role for new and existing customers.- Active role in business development and technology enhancements.- CRM (Salesforce) and TMS (Plunet) administrator.- Subject matter expert in procedures and internal tools.- Internal auditor for ISO certifications.- Work closely with other departments to develop competitive customer solutions.- Provide training on services, tools and procedures for newcomers in all departments.- Provide exemplary client support.- Maintain frequent communication and follow-up with internal and external customers.- Ensure a productive workflow by acting as the link between Sales and Operations. Show less - Interact with clients to clearly understand their requirements and provide appropriate services.- Analyse and resolve client concerns in timely and professional manner.- Process customer requests for quotations and documentation for quote preparation.- Develop and maintain high level of communication with the sales team regarding status of RFQ.- Write formal quotes accurately with all information required.- Provide excellent client support and ensure client satisfaction.- Maintain frequent communication and follow-up with clients.- Coordinate and interface directly with all other departments, customers, and vendors and assistthem with situations, questions, projects or concerns as necessary.- Assist others in the Quotation Department in price quoting. Show less

  • Quoting Manager

    Feb 2018 - May 2020

  • Customer Quotation Administrator

    Apr 2016 - Feb 2018
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  Powered by DLOT™

  Jan 2020 - now

  Co-Founder

  Our actions are powered by DLOT™ (Dance | Love | Outdoor | Trips)- We sustain the cultural influence of music.- We promote love and acceptance for everyone and everything around us.- We advocate for environment friendly actions and products.- We support life as a continuous state of exploration and discovery of the self.- We are committed to a balanced life-style.We aim for a life in which technology and nature combine and reach the equilibrium betweenprogress and spirituality.Services:- Creative (Branding, Copywriting, Advertising, Corporate Social Responsibility, Employer Branding)- Strategy (Business Consulting, Brand management, Communications Planning, Content Strategy,Event planning)- Implementation (Identity Design, Content Creation, Photo & Video Production, Event Production,Web Design & Development)- Research & Evaluation (Data Analytics, Market Research, Consumer Research, CompetitorResearch, Campaign Measurement) Show less

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  Interprefy

  May 2020 - Oct 2020

  Partner Development Manager - LSPs

  - Lead generation and follow-up on existing and potential prospects.- Provide troubleshooting assistance for customer orders, account statuses and relevant problems.- Development of price lists/pricing related tools.- Generate offers and provide support for confirmed events to ensure excellent customer service and customer experience.- Provide pre-event support: collection of the needed materials from an event organizer before anevent.- Provide post-event support: collection of various materials for marketing purposes after an event.- Update the CRM database and follow-up on prospects after the events. Show less

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  Archive360

  Nov 2020 - now

  Technical Consultant

  - Manage existing projects as well as implement and drive new projects- Hands on software implementation- Communicate with clients and produce specific reports- Analyze specific KPIs and take project management decisions based on them- Build documentation and enhance the existing knowledge based- Work with the engineering department in addressing clients’ requests- Investigate potential technical issues and work with the services team on addressing them