
Gajani Baskaran
Team Lead

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About me
Operations Analyst | Process Analyst | Data Management | Data Visualization | Skilled in Excel, Tableau, SAP ERP, IFS ERP & QuickBooks
Education

Anna University Chennai
2005 - 2009Bachelor of Engineering (B.E.) Electronics and Communications Engineering Frist ClassActivities and Societies: Sports

Sheridan College
2021 - 2022Postgraduate Degree Business Analysis and Process Management Honors
University of Colombo
2011 - 2013Master of Business Administration - MBA Business Administration and Management, General
Experience

Geoinformatics International Pvt Ltd
Oct 2009 - Dec 2011Team Lead- Assigned tasks to technicians based on the live tracking system notifications. - Used SQL to load information and produce reports. Entering new device information, altering those details when needed. - Created reports on defective devices and their performances for further analysis by upper management. - Involved in assisting the IT manager with preparing technical documents and presentations for new projects. - Assisted IT manager, to administer students during their internship. Show less

ETL Learning
Aug 2012 - Oct 2012Junior Educational Counsellor
ICBT campus
May 2013 - Jan 2014Visiting Lecturer
MAS Holdings
Jan 2014 - Jul 2016Production Planner- Assessed Material Requirements Planning system (MRP) that is in place and ensured that data is accurate and up to date and resolved any issues as required. - Created a bi-weekly Master Production Schedule for 32 modules with the objective of optimal resource usage and delivery date.- Revised production plans when required because of changes due to material delivery delay or shortage, production delay, etc. Managing inventory issues, schedule changes, and cancellations- Operated in SAP integrated system for production plan, routing, BOM creation, and materials management.- Collaborated with Procurement, Inventory, Sales, Industrial Engineers, Production, and Lab teams to ensure the Production Plan was on track.- Analyzed current and historical production performance to make recommendations for improvements to facilitate best practices. Show less

Beira Group
Aug 2016 - Mar 2020Senior Business Development Executive- Formulated weekly and monthly sales forecasts, and analyzed actual sales performance against the budgeted.- Corresponded with customers in the USA (70% of total sales) and Canada (10% of total sales) (Ex - Dollarama, Atlas Graham, etc.) to coordinate sales (POs), materials, and new product developments.- Determined product prices through the cost analysis of BOMs and market research.- Analyzed manufacturing costs and prepared regular reports comparing budget costs to actual production costs.- Presented (PPT) bi-weekly sales performances and the root causes of their discrepancies to the CEO and CFO. Show less

TeKnowledge Inc
Aug 2020 - Oct 2020Production planning and monitoring- Monitored performance to the schedule and assisted manufacturing in resolving issues affecting schedule attainment.- Collaborated with Purchasing, Customer Service, Production, Sales, and Shipping to monitor production inventory levels necessary to meet short-term goals and corporate goals. Provide ship dates to Customer Service.- Led or assisted in problem resolution and development of service improvements.- Expedited at-risk production/ capacity issues.- Revised schedules to meet changing needs. Show less

Smartzi
Jan 2021 - Aug 2021Operations Lead- Built and administered a performance dashboard to track the customer complaints and operational effectiveness of the call center team- Solved day-to-day operational issues raised by 11 members customer contact center team- Assisted management in making process improvements by collecting, organizing, and analyzing data on customer complaints- Trained new contact center employees and offered constructive feedback on the completion of job tasks.- Assisted in reconciling the customer payments monthly. Show less

Analyze and Improve Inc.
Jan 2022 - Apr 2022Business Analyst (Capstone Project)- Built a dynamic dashboard and visualized 6 different KPIs of employees’ performance- Developed a zero-cost, easily implementable Excel 365 data sheet to monitor, evaluate, and review employees’ performances- Analyzed the data and process gap; concluded business requirements to streamline the employee’s skill matrix

Tremeng Group Incorporated
May 2022 - Dec 2022- Developed 8 projects from an initial feasibility study through maintenance of the completed application- Led projects through the full SDLC by evaluating environments and interpreting requirements- Provided solutions where there is a need for advanced quantitative, and analytical skills- Communicated results to various stakeholders and ensure they fully understand the implications of relevant measures- Planned and coordinated all summer projects to improve the operational efficiency and effectiveness of the end product- Collaborated with technical and non-technical teams to document current and future states of business processes, analyze gaps, identify risks and opportunities using BPMN diagrams- Developed experience with Agile methodology, and exposure to Tableau, Power BI, and Monday.com tools. Show less
Accounts Controller
Sept 2022 - Dec 2022Business Analyst (Product Owner)
May 2022 - Sept 2022

BioPharma Services Inc.
Dec 2022 - Jan 2024General Accountant- Updated, verified, and maintained accounting journal ledgers and other financial records using SAGE.- Assisted supplier payments and month-end reconciliations and finalized inter-company transfers.- Reviewed and recorded invoices from vendors to ensure accuracy in billing.- Processed expense reports from employees if noted any discrepancies then they were escalated appropriately.- Planned, prepared, tracked, and audited petty cash.

Golumbia Video
Dec 2023 - Aug 2024Data Entry Specialist- Entering information into computer systems or databases from various sources such as paper documents, digital files, or verbal instructions.- Checking and verifying the accuracy and completeness of data before and after entry to ensure there are no errors or discrepancies.- Updating and modifying existing records to ensure they reflect current and accurate information.- Accessing and retrieving data from databases or files when needed, often for generating reports or responding to inquiries.- Identifying and correcting errors or inconsistencies in data to maintain data quality and integrity.- Organizing and managing physical or digital files to ensure easy access and retrieval. - Generating and preparing reports based on the entered data, for the higher management's decision-making process. Show less

MGS Cement Distributor
Aug 2024 - nowOperations Analyst- Monitor sales statuses and update them through easy-to-understand visualization- Conduct a thorough analysis of business performance, financial data, customer feedback, and market trends to support data-driven decision-making. - Provide actionable insights to the COO on key metrics, performance indicators, and business opportunities. - Identify and evaluate business risks, opportunities for growth, and areas that require improvement.- Evaluate existing processes, workflows, and systems to identify inefficiencies and recommend improvements. - Collaborate with department heads to implement process optimizations, cost reduction strategies, and quality assurance measures. - Monitor the effectiveness of implemented changes and adjust strategies as needed to ensure ongoing improvement. Show less
Licenses & Certifications
- View certificate

Business Analysis Foundations: Business Process Modeling
LinkedInSept 2021 - View certificate

Solving Business Problems
LinkedInSept 2021 - View certificate

Process Improvement Foundations
LinkedInSept 2021 - View certificate

Agile Requirements Foundations
LinkedInMar 2022 - View certificate

Simplifying Business Processes
LinkedInOct 2021
Languages
- enEnglish
- taTamil
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