Kurt Hendrix

Experience

• 

  Siemens Gamesa

  Oct 2006 - now

  Global scope Project Manager for Onshore business unit turn-around projects related to new product technical and product quality topics. Identify, prioritize and align improvement projects within problem solving tools and processes. Monetize improvement plans, drive actions, identify and remove roadblocks where applicable. Collaboration and facilitation with team leads from Quality, Technology, Procurement, Manufacturing, Project Execution, Offshore and Service to deliver best LCoE with best in class quality to our customers and Service colleagues. Drive quality loops upstream to contain, correct and prevent problems. Project management in Waterfall and Agile methodology, development of pain points and voice of customer, project charter, planning, executing, monitoring & control. Show less Leader, coach and communicator. Responsible for Service Quality of SGRE’s 15,000 MW service scope in the United States and Canada. Leading teams of back office problem solving engineers to reduce non-conformance cost of product and non-product related topics. Coaching cross functional teams through the 8D problem solving methodology, six sigma, lean and A3 projects. Collaboration between Operations, Technology, Commercial, Finance and Warranty Management. Reporting and communicating project status to C level executives. Top down approach to reduce and avoid non-conformance cost and bottoms up approach to recover warranty and vendor related non-conformance. Led team of field-based inspectors to manage service audits, inspections and special project quality assurance. Development, deployment and leadership of dotted-line operations QEHS champion role. Vendor management, repair circuit and external vendor quality management. Lean Six Sigma Master Black Belt. ISO 9001:2015 & ISO 14001:2015 certified lead auditor. Show less Led team of field-based inspectors in US and Canada to manage service audits, inspections and special project quality assurance. Development, deployment and leadership of dotted-line operations QEHS champion role. Multi-tech quality lead for Vestas V47 Overhaul. Dual role in 2016 and 2017 as site manager of 202MW wind farm in Texas. Focus on reduction of non-conformance cost, fault reduction and technical availability improvement. Technical expert, leader and coach of men and women, operations planning, customer communication and major warranty project management. Passionate and driven to push the back office organization to deliver and meet customer needs and requirements.Selected as a US team member for Gamesa's 2nd annual leadership program in 2015. The program selects candidates from Gamesa's main regions (US, EU, India, China and Brazil) and assigns them to a project that has been selected by the global executive team. Travel and working in Spain, Beijing and Tianjin, China.Project was titled, "Best Practices and Lessons Learned in Program Management". Definition of mobile based platform to identify, manage and deploy best practices and lessons learned identified across Gamesa's value chain from commercial agreement to wind farm commissioning. Show less Led team of field-based inspectors in US and Canada to manage service audits, inspections and special project quality assurance. Support construction quality management during high demand times of the year to meet customer needs and requirements. Quality lead for warranty win-back opportunities and project management of baseline, technical quality problem solving and fault reduction, major component replacement and other special projects. Dual role as quality project manager of 50MW wind farm in California in 2010 and 200MW of projects located in California, Illinois and Pennsylvania in 2012. Show less

  • Director of Operational Excellence, Service North America

    Dec 2022 - now

  • Project Manager

    Mar 2021 - Jan 2023

  • Quality Manager - Services North America

    Apr 2019 - Apr 2021

  • Business Excellence Field Manager

    Jan 2014 - Apr 2019

  • Quality Manager - O&M

    Dec 2010 - Jan 2014

  • Maintenance Quality Inspector

    Feb 2009 - Dec 2010

  • Production Shift Supervisor

    Oct 2006 - Feb 2009