
Balkees Rahma
Employees Service Officer at HR then Customer Service & Personal Banking Officer

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About me
Professional with above than 14 years banking experience - Account Management- Trade finance - cash operations - Relationship Management - Sales expert - Customer Service Specialist- certified Tax and Financial Advisor.
Education

PWC ACADEMY
-GCC VAT Compliance Diploma
ACCA
2019 - 2020F1 TO F3 Examination Accounting and Finance
Ajman University
-Bachelor's degree Math Graduted with Merit Excellent
Hamdan Bin Mohammed Smart University
2010 - 2012Master of Science in Innovation and Change Managment Business and Quality Managment 3.29 with Good Performance
University of California, Berkeley, Haas School of Business
-Manegment Appreciation Program Business
Experience

Dubai Bank
Jan 2007 - Jan 2012Employees Service Officer at HR then Customer Service & Personal Banking Officer
Emirates Islamic
Dec 2012 - nowPersonal Banking Advisor
Licenses & Certifications

Advanced Vat Training
Accountants and Auditors Association - AAA.webp)
Breakthrough Customer Service
Emirates Institute for Banking and Financial Studies (EIBFS).webp)
Six Sigma
Emirates Institute for Banking and Financial Studies (EIBFS)
Emirates NBD Certified Associate
Skillsoft.webp)
Financial Statement Analysis
Emirates Institute for Banking and Financial Studies (EIBFS)
Chartered Accountant
ACCA.webp)
Credit Appraisal Techniques
Emirates Institute for Banking and Financial Studies (EIBFS)
Up your Service Champion
UP! Your Service
Honors & Awards
- Awarded to Balkees RahmaApprecaition of Contribution in Sharjah Career Fairs -
- Awarded to Balkees RahmaBest Performing Branch Staff in Liabilities with Dubai Bank -
- Awarded to Balkees RahmaCertificate of Outstaning Performance -
- Awarded to Balkees RahmaCertificate of Recognition in Takaful Product -
Languages
- arArabic
- enEnglish
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