Michael Daigle

Experience

• 

  Auto Direct

  May 2018 - Oct 2021

  • Served as the pivotal Office Manager at Auto Direct, driving operational excellence and financial acumen within a dynamic automotive environment.• Streamlined weekly schedules, optimizing operational efficiency and enhancing overall productivity.• Exemplified meticulous attention to detail and financial acumen while managing accounts payables.• Demonstrated financial responsibility through the accurate handling of cash transactions and daily deposits.• Played a key role in back-end financing deals, showcasing problem-solving skills and contributing to the seamless flow of financial operations. Show less • Orchestrated comprehensive financial operations, optimizing revenue streams for the dealership.• Successfully secured financing solutions for customers, contributing to increased sales and customer satisfaction.• Oversaw vendor relationships, negotiating favorable terms to enhance overall financial performance.• Ensured compliance with industry regulations, minimizing financial risks and maintaining a high standard of professionalism.• Led and motivated a finance team, fostering a collaborative and results-driven work environment. Show less • Managed the daily Dealer Management System (DMS), ensuring seamless operations and responsiveness to online leads and inquiries.• Conducted occasional cold calling initiatives to generate new business opportunities and enhance customer engagement.• Spearheaded the management of all social media accounts for the business, fostering an active and engaging online presence.• Collaborated in designing and executing marketing strategies to promote the business and increase brand visibility.• Played a crucial role in the visual presentation of inventory by taking high-quality photos and uploading them to the company website.• Created and printed window stickers for all incoming inventory, ensuring accurate and appealing product representation. Show less

  • Office Manager

    Feb 2020 - Oct 2021

  • Finance Manager

    Jan 2019 - Feb 2020

  • Internet Sales Manager

    May 2018 - Jan 2019
• 

  Verizon

  Oct 2021 - Sept 2022

  Retail Specialist

  • Expertly evaluated customer accounts, providing tailored solutions and ensuring a "Red Carpet experience.• Maintained responsibility as a key holder, upholding company standards for opening and closing procedures.• Played a pivotal role in training new team members, delivering firsthand guidance to each v-teamer in the location.• Led by example in fostering a positive culture and customer experience, creating an environment that promoted team engagement and a winning spirit.• Contributed to the efficient management of weekly and monthly inventory counts, ensuring optimal stock levels on shelves.• Assumed a proactive role in overseeing the sales floor, ensuring customer check-ins and providing clear communication on wait times. Show less

• 

  Verizon Business

  Sept 2022 - Jun 2023

  Retail Business Account Manager

  • Spearheaded successful management of key accounts, ensuring exceptional service delivery and exceeding customer expectations.• Demonstrated proficiency in promoting and selling a suite of cutting-edge Telecom wireless products and services, including One Talk, Bluejeans (video conferencing), Business Continuity, and VoIP.• Applied a consultative approach to understand client requirements, resulting in tailored solutions that addressed their unique business challenges.• Leveraged skills in telecommunications, data entry, sales prospecting, and account management to contribute to the overall success of the business. Show less

• 

  University of Mississippi Medical Center

  Jan 2024 - Apr 2024

  Patient Access Data Integrity Specialist