George Gilliland

Experience

• 

  Dean Witter Financial Services

  Jul 1987 - Jul 1989

  RJE Operator

  • Printed and distributed financial reports for organization

• 

  Kemper Life Insurance

  Jul 1989 - Jul 1994

  Network Analyst

  • Provided technical support for 350 insurance agencies and 200+ home office personnel

• 

  Abbott

  Jul 1994 - Dec 2012

  • Recruited high potential IT students from select universities• Mentored participants in the IT development program• Coordinated key assignments throughout the IT organization to participants• Owned departmental committees • Acted as IT liaison for Travel, Fleet, Delivery Services and Creative Network departments• Provided consultation regarding client delivery questions, communicated needs to infrastructure team and maintained relationships with other IT organizations • Directed coordination of all windows based server initiatives for pharmaceutical research division • Led project managers and business systems analysts in support of IT initiatives• Ensured all project deliverables were met for supported organizations • Oversaw all project related functions for Food Services, Delivery Services, Facilities Management and Global Security• Responsible for managing projects with budgets up to $1MM • Led large scale cross-divisional project for Global Security Services• Maintained day to day operations for corporate departments • Identified process improvements and implemented solutions for corporate help desk • Implemented intra and inter divisional workstation based initiatives • Supported local area network (LAN) helpdesk functions

  • Team Leader, IT Professional Development Program

    Dec 2009 - Dec 2012

  • Project Manager

    May 2009 - Dec 2009

  • Project Manager

    Sept 2007 - May 2009

  • Team Leader

    Jun 2004 - Sept 2007

  • Project Manager

    Oct 2003 - Jun 2004

  • Senior Business Analyst

    May 2000 - Oct 2003

  • Senior Technical Analyst

    Jul 1999 - May 2000

  • Operations Analyst

    Jan 1997 - Jul 1999

  • Programmer

    Jul 1994 - Jan 1997
• 

  AbbVie

  Jan 2013 - now

  Provided leadership in the development of outreach materials and messages to support business objectives globally.Development of communication plans to support various program initiatives.Project management, including coordination with and updates to function heads within FSS; prioritization of projects, topics, and recipients; appropriste methods of delivery across a wide range of audiences; managed to budget and met deadlinesServed as subject matter expert regarding compliance training program for Enterprise Support Services Show less

  • Manager, RMA Outreach & Integration

    Oct 2023 - now

  • Manager, Enterprise Support Services Business Outreach

    Apr 2018 - Oct 2023

  • Manager, Business Technology Solutions Development Program (BTSDP)

    Jan 2013 - Apr 2018