
Jacob Bellamy
Camp Counselor

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About me
Customer Support Technician I | PeopleCert ITIL 4, CompTIA A+, Net+, Sec+ Certs | Seeking entry-level opportunity as Network Engineer, Network Administrator, or Network Technician
Education

ACI Learning
2023 - 2023Certification Computer User Support Specialist
John Carroll University
2018 - 2022Bachelor's degree Environmental Science
Experience

Camp Wakonda
Jun 2019 - Aug 2019Camp Counselor⮚ Planned, coordinated, and led a weekly schedule of activities to teach campers about and connect campers with nature and Christianity through fun and engaging activities

John Carroll University Conservation Lab
Sept 2019 - May 2022Undergraduate Researcher⮚ Assessed habitat matrix quality using edge effect values to determine if edge effects account for more common positive edge effects in several small patches than single, large patches⮚ Attended weekly lab meetings where we read papers from the primary literature

John Carroll University
Jan 2020 - Mar 2020Student Service Desk⮚ Answered and logged phone calls from students, faculty, staff, and administrators⮚ Helped troubleshoot PC hardware/software problems⮚ Prepared mobile media equipment for campus events/activities⮚ Repaired and assisted faculty with classroom equipment throughout campus, either remotely or physically

Colleran-Weaver Summer Undergraduate Research Fellowship
May 2020 - Aug 2020Undergraduate Researcher⮚ Carried out an independent research project with a mentor that supervised and guided the work that was done, additionally presented the completed research at the end of the program⮚ Attended weekly professional development workshops to develop skills commonly used in academic careers

ASHLAND COUNTY HEALTH DEPARTMENT
Mar 2022 - Apr 2023Environmental Health Specialist⮚ Conducted inspections in the following programs: Food Protection, Campgrounds, Pools/Spas, Private Water⮚ Collected field samples and prepared reports and documentation to verify compliance with state and local codes and regulations⮚ Transitioned four of the seven main pre-existing programs from paper-based management, operation, and storage to electronic

Planet DDS
May 2023 - nowCustomer Support Technician I⮚ Remotely connect with our dental customers, dentists, assistants, office managers, and their IT resources to troubleshoot and resolve software and hardware integration issues with Planet DDS software⮚ Communicate using VOIP software to expedite root cause analysis and resolution of issues⮚Directly install and configure software and assist customer IT and partners with installation packages
Licenses & Certifications
- View certificate

CompTIA Network+
ACI LearningApr 2023 - View certificate

CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIASept 2023 - View certificate

CompTIA A+ Core 1
ACI LearningMar 2023 
IT Information Library Foundations Certification (ITIL4)
PeopleCertJul 2023- View certificate

CompTIA Network+ ce Certification
CompTIASept 2023 - View certificate

CompTIA A+ ce Certification
CompTIASept 2023 - View certificate

CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIASept 2023 - View certificate

CompTIA A+ Core 2
ACI LearningApr 2023 - View certificate

CompTIA Security+
ACI LearningMay 2023 - View certificate

CompTIA Security+ ce Certification
CompTIASept 2023
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