
Edward Lagat
Trainee accountant

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About me
customer experience executive
Education

Moi universitu
2012 - 2015BACHELOR OF BUSINESS MANAGEMENT BANKING AND FINANCE
TERIGE BOYS HIGH SCHOOL
2008 - 2011KCSEActivities and Societies: ENVIRONMENTAL CLUB AND A MEMBER OF YCS
Experience

KPLC
Aug 2014 - Aug 2017Trainee accountant
Safaricom PLC
Sept 2017 - nowCustomer experience executive
Licenses & Certifications
- View certificate

Customer Service Foundations
LinkedInAug 2020 - View certificate

De-Escalating Conversations for Customer Service
LinkedInFeb 2021 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInFeb 2021 - View certificate

Building Rapport with Customers
LinkedInFeb 2021 - View certificate

Creating Positive Conversations with Challenging Customers (2019)
LinkedInFeb 2021
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