Christopher Petel

Experience

• 

  Foxwoods Resort Casino

  Jan 2004 - Jan 2008

  Poker Dealer

  • Dealt all forms and limits of poker.• Protected game integrity.• Ensured exceptional customer service.

• 

  Mohegan Sun

  Jan 2008 - now

  Direct Reports: 2 Surveillance Analysts, surveillance team of 10-12 per shift.• Develop and direct oversight of the Surveillance Analyst Program.• Utilize SQL and Cognos Analytics reporting to detect and identify illegal activity. • Train surveillance and table games staff in game protection at owned and managed properties.• Collaborate with Surveillance Directors to implement analytics practices at their properties. • Conduct Player Profitability Analysis on high-end guests enabling executive team to make fully informed business decisions regarding player re-investment. Show less • Created and implemented gaming industry’s ground-breaking Surveillance Analyst Program. • Established strong working relationships with Executive Team to collaborate on success of the Surveillance Analyst Program.• Developed metric-driven reports to detect and identify illegal activity.• Worked closely with Tribal Police Department to fully investigate criminal cases and provided them with comprehensive reports detailing such activity. • Enabled the on-boarding of two additional full-time analysts from savings generated by success of the Surveillance Analyst Program. Show less

  • Surveillance Analyst Manager

    Jan 2018 - now

  • Surveillance Analyst

    Jan 2016 - Jan 2018

  • Surveillance Dual-Rate Supervisor

    Jan 2013 - Jan 2016

  • Surveillance Officer

    Jan 2011 - Jan 2013

  • Barback/Valet Attendant

    Jan 2008 - Jan 2011
• 

  Self Employed

  May 2023 - now

  Real Estate Agent

  As a licensed real estate professional, I am passionate about helping clients find their dream homes, specializing in residential real estate. My responsibilities encompass client communication, property analysis, and negotiations.