Christopher Petel

Christopher Petel

Poker Dealer

Followers of Christopher Petel448 followers
location of Christopher PetelThe Villages, Florida, United States

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  • Timeline

  • About me

    Surveillance Analytics Manager at Mohegan Sun Casino ~ Creator of the innovative Surveillance Analyst Program

  • Education

    • HBX | Harvard Business School

      -
      Certificate Business Analytics
    • Southern New Hampshire University

      2016 - 2020
      Accounting and Finance
  • Experience

    • Foxwoods Resort Casino

      Jan 2004 - Jan 2008
      Poker Dealer

      • Dealt all forms and limits of poker.• Protected game integrity.• Ensured exceptional customer service.

    • Mohegan Sun

      Jan 2008 - now

      Direct Reports: 2 Surveillance Analysts, surveillance team of 10-12 per shift.• Develop and direct oversight of the Surveillance Analyst Program.• Utilize SQL and Cognos Analytics reporting to detect and identify illegal activity. • Train surveillance and table games staff in game protection at owned and managed properties.• Collaborate with Surveillance Directors to implement analytics practices at their properties. • Conduct Player Profitability Analysis on high-end guests enabling executive team to make fully informed business decisions regarding player re-investment. Show less • Created and implemented gaming industry’s ground-breaking Surveillance Analyst Program. • Established strong working relationships with Executive Team to collaborate on success of the Surveillance Analyst Program.• Developed metric-driven reports to detect and identify illegal activity.• Worked closely with Tribal Police Department to fully investigate criminal cases and provided them with comprehensive reports detailing such activity. • Enabled the on-boarding of two additional full-time analysts from savings generated by success of the Surveillance Analyst Program. Show less

      • Surveillance Analyst Manager

        Jan 2018 - now
      • Surveillance Analyst

        Jan 2016 - Jan 2018
      • Surveillance Dual-Rate Supervisor

        Jan 2013 - Jan 2016
      • Surveillance Officer

        Jan 2011 - Jan 2013
      • Barback/Valet Attendant

        Jan 2008 - Jan 2011
    • Self Employed

      May 2023 - now
      Real Estate Agent

      As a licensed real estate professional, I am passionate about helping clients find their dream homes, specializing in residential real estate. My responsibilities encompass client communication, property analysis, and negotiations.

  • Licenses & Certifications