Airah Mariz Dela Peña

Experience

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  Meralco Industrial Engineering Services Corporation (MIESCOR)

  Jun 2016 - Jul 2016

  Intern
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  Primer Group of Companies

  Apr 2018 - Mar 2022

  Business Systems and Process Analyst

  - Performed process walkthroughs with process owners and third-party vendors- Facilitated the analysis, evaluation, and deep understanding of organizations’ processes- Performed analysis and assessment of existing process, recommends and designs to be process- Documented all processes on all conducted walkthroughs- Generated guidelines, policies, and procedures for the organization- Assisted the Project Manager in overseeing the overall status of the projects - Streamlined test scenarios and user stories for system implementation projects - Performed testing of completeness and readiness of the system to be implemented - Led and supervised data analysts in data cleansing, data reconciliation and data migration - Assisted process owners on newly implemented processes Show less

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  Sensience

  Sept 2022 - Dec 2023

  Senior Analyst, Business Systems

  - Manages customer master data and handles concerns regarding customer maintenance- Manages Finished Goods Kanban application - Established new processes, tools, and templates eg. KB Calculator, KB Audit etc. - Ensures documentation and end user training - Conducted business and functional training for the business and technical team as needed- Developed Sales Order Report for Sales team to easily monitor all shipments that have been delivered and all open orders- Assisted in transitioning workflows from Nintex to Power Automate- Designed and upgraded SharePoint websites from classic to modern sites Show less