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Muzzammil Nabybaccus

Muzzammil Nabybaccus

Associate IT support

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location of Muzzammil NabybaccusPamplemousses, Mauritius

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  • Timeline

  • About me

    Intermediate Support Engineer At Alludo

  • Education

    • Rabindranath Tagore Secondary School

      2006 - 2013
      Political Science and Government Form 1 - A levels

      Activités et associations :During the time i studied at Rabindranath Tagore secondary school, i participated actively in sport events as well as participated actively in school organised events including Gandhi and Tagore day where we show forward the example of humanity to orphans as well as people in Homes Rabindranath Tagore Secondary School was a great school allowing me to improve my leadership skills as well helped me to excel academically. I have completed till my A-levels at Rabindranath Tagore Secondary School

    • Middlesex University

      2015 - 2018
      BSc Honours Information Technology Computer Software Engineering

      Activités et associations :Middlesex University Information Technology Society Middlesex University allowed me to improve my skills including in web development such as Html, css as well as javascript. it also helped me to learn new stuff such as JQuery and Bootstrap which improved my knowledge about front end design. I have also worked With SQL and PHP as backend where i have learnt how to implement functionalities and how information are saved. During my First year at Middlesex, we were also introduced to Business Information system as well as microprocessors… Voir plus Middlesex University allowed me to improve my skills including in web development such as Html, css as well as javascript. it also helped me to learn new stuff such as JQuery and Bootstrap which improved my knowledge about front end design. I have also worked With SQL and PHP as backend where i have learnt how to implement functionalities and how information are saved. During my First year at Middlesex, we were also introduced to Business Information system as well as microprocessors based project which included Arduino. Middlesex University helped us to improve our skills , making us ready for the Job Market awaiting us forward Voir moins

    • Middlesex University

      2018 - 2020
      Master's degree Computer Networks and Networks Design

  • Experience

    • Nexxit Ltd

      Jan 2017 - Sept 2017
      Associate IT support

      Debug and fix system problems System Repair and Maintenance Help with Mail merge Installing and deploying of operating system, systems, hardware and software Installation of hardware and softwares Network Implementation and design

    • Linkbynet Indian Ocean Ltd

      Jan 2018 - Jan 2019
      Windows System Administrator

      - Windows system administration - Managing Windows systems on Vmware, Azure, Aws and on data center- Management of cloud infrastructures ( Vmware, Azure, Aws, Data center, Aliyun) - Scripting and Automation- Incident Management- Server Management ( Maintenance and Deployment) - Vmware management of resources ( Backup, Restore, clone, Upgrade and add resources)- Deployment and management of Company In built tools ( Chef, Zabbix) - Active directory management- Dns Management Voir moins

    • Central Information Systems Division, Ministry Of Technology, Communication And Innovation

      Jan 2019 - Jan 2024
      Computer Support Officer

      - Perform Commissioning of equipment- Record keeping for hardware, software, IP, Antivirus installation- Installation and troubleshoot hardware and software related problems- Troubleshoot network related problems and liaise with stakeholders

    • Ministry of Blue Economy Marine Resources Fisheries and Shipping

      Jan 2019 - Nov 2021
      Computer Support Officer

      - Computer Hardware and software installation and troubleshooting- Record keeping for IT Equipment- Network Troubleshooting, configuration and Management - Setting up of video conferencing - Antivirus Management - Commissioning of IT equipment

    • Ministry of Industrial Development SMES and cooperatives

      Nov 2021 - Jan 2023
      Computer Support Officer

      Posted at the Ministry as Computer Support Officer- Perform hardware and software troubleshooting- Commission new IT equipment- Installation and set up of software, operating systems, Office suites- Video Conferencing Management and Set Up - WIFI and Network Management - Antivirus Management- Record Keeping

    • Ministry of Commerce and Consumer Protection

      Nov 2021 - Jan 2023
      Computer Support Officer

      Posted at the Ministry as Computer Support Officer- Hardware and software troubleshooting - Commission new IT equipment- Installation of hardware and software - Management of Antivirus- Setting up of conferences and video conferencing- Record Keeping

    • Alludo

      Mar 2023 - now

      Assistance to customers in installation, diagnosis and Troubleshooting of Corel software related issues (Coreldraw, painter, paintshop pro, wordperfect, videostudio, After shot, PhotoMirage, multicam) Troubleshooting of malfunctioning, crashes, freezing of Corel Products through msinfo, winaudit, Event viewer, dxdiag.Windows level troubleshooting, identify error messages , apply swift and prompt resolutions.Preparing appropriate knowledge bases to support the team development.Testing new solutions , brush , software , plugins through Parallels desktop virtualization to diagnose and debug issues.Escalate to Higher level tech support in a timely manner Voir moins

      • Intermediate Support Engineer T1

        Mar 2024 - now

      • Junior Support Engineer T1

        Mar 2023 - Jan 2024

  • Licenses & Certifications

    • The Hour Of code

      Microsoft student partners
      May 2016

    • Introduction to IT

      RRJ Computers
      Dec 2012

    • Computer Repair and Maintenance

      Datamatics Ltd
      Dec 2010

    • Effective Online Marketing

      Middlesex University Mauritius
      Jul 2016

    • XML Essential Training

      Lynda.com
      Apr 2016
      View certificate certificate

    • Comptia A+ Course

      The Professional Learning Centre Ltd
      Sept 2015

    • Windows Server 2012: Installation and Configuration

      Lynda.com
      May 2018
      View certificate certificate

    • Comptia Network +

      The Professional Learning Centre Ltd
      Nov 2015

    • Windows Server 2012: Configure Basic Microsoft Services

      Lynda.com
      May 2018
      View certificate certificate

    • Deploying and Configuring Core TCP/IP Services

      Lynda.com
      May 2018
      View certificate certificate

  • Honors & Awards

    • Awarded to Muzzammil Nabybaccus
      Startup Weekend 2016 MITIA Jul 2016 Won second Prize at Startup Weekend for a project based on an interview based application