Deep Enrich
Janne Eloranta
System Specialist
1000 followers
Helsinki, Uusimaa, Finland
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About me
Production Manager, ServiceNow
Education
Amiedu
2002 - 2004Vocational School Information Technology
Experience
Pohjojan ATK- Palvelu Oy
Jul 2001 - Jan 2004System SpecialistWM- Data
Jan 2004 - May 2005System Specialist
Manpower Finland
May 2005 - Jul 2007Coordinator
Eltel Networks
Jul 2007 - Jun 2008System specialist
Elisa
Sept 2009 - Oct 2016Acting as process developer for Incident management, Change management, vulnerability management and Request fulfillment.
Development Manager
Sept 2015 - Oct 2016Change Manager
May 2014 - Sept 2015Team Manager
Jul 2012 - May 2014Customer Service Specialist
Sept 2009 - Jul 2012
Telia Company
Nov 2016 - Jan 2018Development manager / Change Control ManagerChange process development and creating control functions for change management
Elisa
Jan 2018 - Dec 2021Process Owner
Telia Cygate Oy
Dec 2021 - Sept 2024Senior Network & Security Team Manager / Change Management Process Owner
Mar 2024 - Sept 2024Senior Service Team Manager
Apr 2023 - Apr 2024Service Line Manager
Dec 2021 - Apr 2023
Elisa
Sept 2024 - nowProduction Manager, ServiceNow
Licenses & Certifications
ITIL Foundation V3
ITIL Service operation
ITIL Foundation V4
PeopleCertOct 2019
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