Nitin Pradhan

Nitin Pradhan

Deputy Manager

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location of Nitin PradhanMumbai, Maharashtra, India

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  • Timeline

  • About me

    Vice President at HSBC

  • Education

    • Amity Business School

      2006 - 2008
      Master of Business Administration (M.B.A.) Marketing and Operations A

      Activities and Societies: Corporate Centre

  • Experience

    • Reliance Communications Ltd.

      Oct 2008 - Sept 2011
      Deputy Manager
    • Mahindra First Choice Services

      Oct 2011 - Nov 2015
      Project Manager - MDOT, Corporate Manager Business Excellence and Customer Care

      Project Management & Internal Consulting Customer Care & Call Centre ManagementLean Implementation & Process Re-engineering Process & Quality TrainingSix Sigma Black Belt ProjectsCorporate SustainabilityManagement Systems & Lead Auditor Policy Development & TQM

    • HSBC

      Nov 2015 - now

      Operations Transformation

      • Vice President

        Feb 2021 - now
      • Assistant Vice President

        Jul 2018 - Jan 2021
      • Manager, Global Process Reengineering and Implementation

        Nov 2015 - Jun 2018
  • Licenses & Certifications

    • Six Sigma Black Belt

      Mahindra Institute of Quality
      Jun 2014
    • Personality Questionnaire (OPQ32) competency based interviewing

      SHL
      Jul 2013
    • Lean Implementor Workshop

      Lean Management Institute of India
      Apr 2013
    • ISO 9001:2008 - QMS Lead Auditor

      Six Sigma Quality Institute
      Mar 2009
    • Data Science and Machine Learning

      Massachusetts Institute of Technology
      Apr 2022
    • Six Sigma Green Belt

      BSI
      Feb 2008
    • Early Leadership Workshop

      Center for Creative Leadership
      Mar 2013