Chris Bozzo

Experience

• 

  RFI Communications & Security Systems

  Feb 1997 - Sept 1998

  Installer
• 

  Ingersoll Rand Security Technologies

  Sept 1998 - Nov 2011

  • Managed projects totaling approximately $2.5 – $3M per year• Lead project teams of up to 12 technicians that installed high-tech security systems in large corporations• Facilitated one-on-one meetings with customers; communicated milestones and risks on their projects using Gantt charts• Helped build and maintain successful team relationships between Sales and Operations by keeping the Sales Team involved throughout the course of their projects • Supervised installation crews on large and small projects; oversaw training, purchasing, and customer service• Sold upgraded systems to customers by educating them on security products and features

  • Service, Project, and Operations Manager

    Jun 2005 - Nov 2011

  • Installation Senior Technician

    Sept 1998 - Jun 2005
• 

  Comtel Systems Technology, Inc.

  Nov 2011 - Jun 2017

  Project Executive

  • Managed important client projects and subcontractors in value from $3,000 - $10M• Lead over 20 employees including project managers, technicians, engineers, contract administrators, AP, and purchasers • Worked with the City of San Francisco architects, designers, and hospital staff to optimize nursing workflows and leverage technology on a new hospital build• Mentored and coached project managers on high risk/value projects including setting high-level expectations, collaborating with a multi-level stakeholder structure, writing structured delay letters, navigating legal interactions, and framing coordination styles• Built teams to execute difficult projects by defining tasks with aggressive yet achievable milestones; implemented a standards of excellence program for all employees• Project lead for paperless and electronic file structure initiative Show less

• 

  Convergint Technologies

  Jun 2017 - Jul 2024

  • P&L responsibility of $50M+ business with team of almost 100 direct and indirect colleagues• Grew team revenue from roughly $20M to over $50M in 4 years by reducing turnover, implementing a contract workforce strategy, and increasing productivity• Increased operational execution margins by more than 5% while mitigating cost overruns• Member of project team responsible for companywide ERP migration to Microsoft Dynamics; resulted in a top performing office in North America• Maintained a positive cash position of 3-1 billings/revenue with collections of over 90 days less than 4% of receivables• Developed organizational structures to support rapid growth by fostering a team environment through vision alignment and team buy-in• Fostered collaborative environments with cross-functional leadership teams including C-suite, Service, Sales, IT, and Technology Support through team building activities, leadership coaching, trainings, and goal-alignment sessions Show less • Responsible for $12M P&L consisting of Project Managers, Engineers, Field Leads, Purchasing, Warehouse, AR, AP, and Administrative departments• Improved cash flow by implementing new AR processes resulting in 23 days year over year DSO reductions; collected $4.1M in outstanding receivables within the first 30 days• Restructured the warehouse and purchasing department to eliminate lost materials and improve workflow; restructured operations teams to improve production deliverables by project managers and coordinators• Developed a new engineering workflow and drawing standards resulting in quicker document delivery with less staff Show less

  • Regional Operations Manager

    Jun 2018 - Jul 2024

  • Operations Supervisor

    Jun 2017 - Jul 2018
• 

  AV Images, Inc.

  Sept 2024 - now

  Director Strategic Development