Carmen Anthony

Experience

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  Kingsmill Resort

  Jan 2003 - Jul 2007

  Conference Service Manager

  Planned and managed the execution of corporate meetings, weddings, social outings and events. Successfully contracted and coordinated all aspects of business through planning calls and site inspections. Led pre-conference meetings with the Resort Management Team and clients to review conference details and logistics. Developed customized menus with the culinary staff for budget conscious groups within the community, as well as VIP groups.

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  SeaWorld Parks & Entertainment

  Jul 2007 - Aug 2020

  Served as a member of the senior leadership team and assumed full ownership of the food and beverage operation including executed short and long-term strategic planning, ensured the highest standards were met, and drove continuous improvement to further enhance capabilities. Partnered with other leaders and park support teams to establish/refine key performance indicators (KPI) as well as to foster strong relationships across all business lines to facilitate shared vision for success. Orchestrated annual budget development, monthly forecasting, and capital planning. Continually remained in step with industry and local market trends to influence planning and development. Show less Managed various food and beverage operations including: Catering and Special Events, Germany, San Marco Italy and Festa Italia. Managed all operating activities of each area with primary focus on increasing revenue, maximizing labor usage and reducing cost of sales. Responsible for training and developing more than 150 team members and department supervisors. Developed and deployed new culinary facilities, including building and equipment layout, menu design, pricing strategy, line schedules and leadership development. Successfully executed Group, After-Hours, Consumer, Equity and Inter-departmental events. Show less

  • Vice President (Senior Leader) of Food and Beverage

    Jan 2018 - Aug 2020

  • Director of Revenue

    Mar 2017 - Jan 2018

  • Food and Beverage Manager

    Jul 2007 - Feb 2017
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  Amazon

  Aug 2020 - now

  Operations Manager