
Paul Roque
Installation & Design Manager

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About me
Director of Showroom Sales
Education

Seneca College of Applied Arts and Technology
1993 - 1995Law Enforcement
Experience

Peel Tile & Marble Inc.
Oct 1990 - Aug 2003Installation & Design Manager
Mississauga Tile Centre Ltd.
Aug 2003 - Nov 2006Project & Design Manager
Marks Supply Inc.
Oct 2006 - Feb 2010Outside Sales ManagerMarks Supply has been distributing top-quality Plumbing, P.V.F., Hydronics and HVAC products to our customers with a level of service recognized throughout the industry as exceptional. With seven wholesale branches and three luxury showrooms located throughout south-western Ontario our success is directly linked to our conviction to provide this level of customer service; to maintain a highly educated, knowledgeable team of employees; and to embrace new, innovative technology.• Develop new and maintain existing customer relationships• Account planning and developing, accountable for all aspects of sales, profitability and budgeting• Assess customer’s needs and resources and present clients with recommendations across a broad range of products and value added services• Consult with clients after sale to provide ongoing support• Creating and maintaining strategic alliances with vendors Show less

Fusion Sales
Feb 2010 - Apr 2015Sales RepresentativeFusion Sales is the Leading Sales Agency for the largest Plumbing Manufacturers in Canada. With a high degree of knowledge in the Residential and Commercial industries• Represented five high-end luxury plumbing solutions grossing in excess of $5M annually• Managed the largest market in Ontario - including all topmost boutiques, showrooms and retailers• Daily activities included presentations, product training, creating sale incentives, selling solutions and sales support

TORLYS
Apr 2015 - Feb 2016Territory Sales Manager - GTA EastTorlys is a flooring company specializing in beautiful easy to maintain, smart and green flooring. TORLYS Cork, Hardwood, Laminate, Linoleum and Leather flooring is available through a worldwide network of specialized dealers.• Developed new dealer base in a territory that had been neglected for a number of years• Developed and maintained new relationships with builders and commercial accounts in new product segments and improved relationships in all level of the sales process• Successfully launched a new product category to the retail, builder and commercial markets Show less

Franke
Mar 2016 - Aug 2018National Wholesale Sales ManagerFranke is a world leading provider of products and solutions for residential kitchens and bathrooms, professional foodservice, coffee preparation and semi/public washrooms.• Contributed to the development and implementation of the strategic plan, vision and policies• Developed, implemented and monitored regional sales targets, strategies and business plans to drive profitable sales and cost controls within the residential wholesale market segment• Presented weekly and monthly sales results, forecasts, market conditions and competitive landscape directly to Senior Vice President of Sales & Marketing• Led, managed and cultivated field sales teams across Canada leveraging sales team support withongoing educational and training initiatives• Ensured open communications to propel projects forward - while mitigating risks• Developed and executed pricing promotions for new and existing products and contributed to the design and production of national promotional materials• Guided and supported product and service improvements to enhance the value chain• Supported and promoted first class client service(s) and relationship management by monitoringcustomer needs and trends and developing appropriate and timely responses to events• Provided sales teams with project pricing and strategic plans to ensure successful bid outcomes• Identified and participated in industry and customer events to maximize brand exposure, marketawareness, new business opportunities, drive the pipeline and increase profitable sales Show less

LIXIL Water Technology Americas
Jan 2019 - Jul 2022LIXIL Water Technology (LWT) is the global market leader in the sanitary ware industry, commanding leading positions across key regions and an unrivalled multi-brand, multi-category, multi-channel sales platform.Through powerful, well established brands renowned for quality and innovation including American Standard, DXV, GROHE, INAX and Cobra, we provide a full suite of bathroom and sanitary ware designs and technologies catering to all customer needs, from the luxury to the value ends of the spectrum. Our truly global manufacturing network is built on a heritage of Japanese technology and German precision engineering.At LWT, we embrace the evolving role that our products play in people's life, health and comfort. As the global leader in the field, we are committed to pursuing innovation in technology and design to enhance our customers' experience and securing sustainability. Show less
Leader, High Rise Project Sales-Central, LIXIL Canada
Dec 2020 - Jul 2022Project Development Manager
Jan 2019 - Dec 2020

Metric Sales Inc
Jul 2022 - nowDirector of Showroom SalesIndustry knowledge advantage with over 20 years of experience in the industry, Metric Sales is committed to moving forward with the direction of the industries, providing quality products and fixtures. With an in-depth knowledge of the industry, Metric Sales can support our clients, manufacturers and distributors at every step.Meaningful relationships are at the heart of our agency. Establishing and maintaining these relationships ensures a high level of service and support, all while ensuring client satisfaction and profitability. Show less
Licenses & Certifications

Professional Sales Management
Canadian Professional Sales AssociationApr 2017- View certificate

Multinational Communication in the Workplace
LinkedInOct 2021 - View certificate

Getting Your Ideas Approved
LinkedInOct 2021 - View certificate

Making Great Sales Presentations
LinkedInMay 2020 - View certificate

Building Rapport with Customers
LinkedInNov 2021 - View certificate

Balancing Work and Life
LinkedInApr 2020 - View certificate

Preparing for Successful Communication
LinkedInNov 2021 - View certificate

Executive Presence on Video Conference Calls
LinkedInApr 2020 - View certificate

Embracing Unexpected Change
LinkedInOct 2021 - View certificate

Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience
LinkedInNov 2021
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