Ken Donham, CPIM, CSCP

Experience

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  Universal Furniture

  Jan 1999 - Jan 2006

  Customer Service Director
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  Broyhill Furniture Industries, Inc.

  May 2006 - Jul 2011

  • Director of Sales Operations

    May 2006 - Jul 2011

  • Import Procurement Director

    Nov 2007 - Apr 2008

  • Senior Demand Manager

    May 2006 - Nov 2007
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  A.R.T. Furniture

  Jul 2011 - Aug 2013

  Senior Director of Sales Operations
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  Sun Delivery Inc

  Dec 2013 - Apr 2015

  Vice President of Project Management

   Accountability for project management and strategy development for ongoing improvement, along with coordination of administrative tasks, customer service, customer care, and human resources functions organization-wide Launch of a training philosophy focused on upskilling employees within the corporation, while fostering a workplace culture centered around Lean processes and perpetual enhancement Provision of excellent customer home delivery experience Vital role as a member of the board of directors Show less

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  STALLERGENES GREER

  Apr 2015 - Jan 2020

  Director of Supply Chain

  *  Instrumental in driving efficient supply chain operations across all units by formulating the strategy, setting the vision, and optimizing performance Initiation effort to achieve both service and financial objectives through implementation of continuous improvement initiatives Leverage industry expertise in overseeing API manufacturing, production schedules, inventory targets, and resource allocations based on customer demands and regulation requirements, along with the development and refinement of S&OP process and its regular cadence Creation and execution of a service-driven stocking strategy and supply chain plan, consistently achieving an average of 95% on-time in full-service fulfillment, while accomplishing inventory target objectives Application of efficient batch processing techniques to expedite operations leading to a 78% reduction in overtime waste and 35% in cost per unit Establishment of a Lean culture by introducing an improved just-in-time delivery model from suppliers of major components that brought a 47% reduction in scrap waste Attainment of a $1.2M increase in bottom line and reduction of component inventory by building strategic supplier partnerships and expertly negotiating agreements with major suppliers Show less

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  Riverside Furniture Corporation

  Jan 2020 - Nov 2021

  Vice President of Supply Chain

   Formulation of a stocking plan while streamlining product flow to boost sales in partnership with 26 distinct OEM suppliers operating overseas, specifically in Vietnam and India Development of a robust supply chain framework focused on improving delivery flexibility and reducing inventory levels, while simultaneously enhancing in-stock performance Catalyst behind uninterrupted service delivery by spearheading consolidation and associated logistics strategies that drove the optimization of inventory turnover and seamless inventory movement across three warehouse locations by over 89% to 92% Generation of $2.1M cost reduction, while simultaneously enhancing service levels in collaboration with production suppliers and logistics service providers Show less

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  Hooker Furnishings Corporation

  Nov 2021 - now

  Senior Vice President of International Operations

   Strategic oversight of 198-person team operating in both the U.S. and foreign locations Administration of the foreign cost budget and profit and loss (P&L) deliverables, encompassing personnel costs, returns and allowances (R&A), overseas warehousing, and on-time shipments to meet targeted service levels Management of continuous improvement initiatives, including sales and operations planning (S&OP) for all brands within the corporation, quality control systems and processes, regulation compliance, new product stage gate and life cycle management systems, and supplier relationship management cadence Driving force behind the attainment of significant reduction in the following key areas:o 3.3% in R&A within two years by standardizing the quality control inspection process and launching online audit tools for inspection result documentation;o $56M in annual inventory for one brand the following year while upholding a 91% service level;o 62% in the number of individual suppliers that enabled the consolidation of spend, bringing a 3% year-over-year increase in gross margino 83% in inventory within one year, while generating 16% increase in the in-stock service level year-over-year through effective implementation of S&OP;o $1.2M year-over-year overseas costs by discontinuing services and partnerships in low-yielding countries, as well as by negotiating services and rental agreements; ando 15% in US overhead through relocation of business functions, including accounting, IT, logistics, order entry, and supplier interaction operations, from US to Vietnam  Successful optimization of supply chain operations and mitigation of risks by spearheading the following initiatives:o Consolidation of supplier-partner base and expansion of strategic regions involved in sourcing and production resulting in 21% year-over-year increase in diversity; ando Diversification of production into multiple countries that minimized dependence on primary sourcing countries by 13% Show less