
Marcella Viviani
Quality Support

Connect with Marcella Viviani to Send Message
Connect
Connect with Marcella Viviani to Send Message
ConnectTimeline
About me
Process & Supply Chain Specialist | SOX & Compliance | Operational Efficiency | KPIs & Automation
Education

Impact English College
2024 -ENGLISH LANGUAGE AND LITERATURE/LETTERS
International House Brisbane - ALS
2023 - 2024Certificate ENGLISH LANGUAGE AND LITERATURE/LETTERS
Universidade Unigranrio | Afya
2012 - 2013Master of Business Administration (MBA) Logistics, Materials, and Supply Chain Management
Universidade Estácio de Sá
2006 - 2010Graduação Marketing/Marketing Management, General
Experience

Brasfrigo
Dec 2003 - Mar 2005Quality SupportResponsible for collecting samples for analysis in quality control during and after production;Controller of the implementation of Good Manufacturing Practices; Responsible for preparing and validating training for new practices; Assisting in R&D testing of new products.

Webb
Nov 2008 - Apr 2011Logistics Assistant- Preparation of performance reports and support for cost management.- E-tracking of collections, using GPS data and various technologies, with partner carriers.- Participation in system migration and data sanitation projects.- Working on site at Embraer and COSAN to migrate systems.

Profarma
May 2011 - Jan 2012Jr. Logistics Analyst - Operations Department- Monitoring KPIs and supporting initiatives to reduce operational errors (Quality and Losses).- Daily monitoring of the total production process.- Support for projects aimed at efficiency and productivity in logistics systems.

OI
Apr 2012 - Sept 2021- I led the mapping and modelling of processes for the creation of InfraCo - Vtal and ClientCo - Oi, contributing to the company's organisational transformation.- And the design and modelling of BPMN processes at IBPMS, with a focus on automation and operational efficiency gains.- I managed SOX audits and corporate governance, ensuring compliance and efficiency in internal controls.- Implemented strategic action plans based on external and internal audits, optimising flows and reducing risks.Developed management reports and dashboards, providing strategic visibility for decision-making.- Conducting training and workshops, promoting cultural transformation and the adoption of good practices in process management. Show less - Numbering planning analyst with Anatel.- Management of numbering availability control (tube cleaning).- Outbound monitoring, with a view to guaranteeing lead time and service level agreements.- Monitoring deliveries and analytical reports (OTIF).- Interface with Finance and Tax.- Managing contracts and monitoring SLAs, ensuring compliance and delivering results in line with business expectations.- Conducting internal and external audits, analysing indicators and proposing process improvements.- Interface with internal areas to ensure adherence to corporate policies and standards.- Communicating and validating requirements and business processes.- Responsible for identifying opportunities for internal improvement, resulting in projects to revitalise artefacts and redesign internal processes.- Administered management and legal compliance support tools Show less
Senior Project and Process Analyst.
Oct 2014 - Sept 2021Logistics Planning Analyst
Apr 2012 - Sept 2014

ELEA DIGITAL
Oct 2021 - Aug 2023Supply Chain Analyst-I structured supply chain processes from scratch at a high-impact start-up in the data centre sector, contributing to a turnover of R$180M.- Implemented continuous improvements, ensuring compliance with internal policies and increasing operational efficiency.- Managed SOX and Compliance audits, ensuring risk mitigation and robust internal controls.- Automated purchasing and supplier processes, optimising time and reducing operating costs.
Licenses & Certifications
- View certificate

Inteligência Emocional
Escola ConquerApr 2019 
Lean Six Sigma White Belt
Oi- View certificate

Comunicação Assertiva
Escola ConquerJun 2021 - View certificate

Certificações Lean Six Sigma
OiJul 2021 - View certificate

PNL
Escola ConquerJun 2021 - View certificate

Como Negociar Melhor e Vender Mais
Escola ConquerMay 2021 
Six Sigma Yellow Belt
OiMar 2020- View certificate

Criatividade e Resolução de Problemas
Escola ConquerMay 2021 - View certificate

Smart Working - Produtividade e Gestão do Tempo
Escola ConquerMay 2021 - View certificate

Finanças Pessoais
Escola ConquerJul 2020
Languages
- poPortuguês
- inInglês
- esEspanhol
Recommendations

Maxime lagueny
Étudiant à ESSEC Business SchoolParis, Île-de-France, France
Tusher kakoti
Relationship Manager at ProptigerGurgaon, Haryana, India
Nirmit prakash
Relationship Manager | CIBC BUSINESS BANKINGToronto, Ontario, Canada
Sam williams, p.e.
Southeast Director (Member)Mandeville, Louisiana, United States
Jacqueline capalbo
Real Estate and Finance Major at the University of MississippiWashington, District of Columbia, United States
Avneet kaur
UX Designer at EdifecsLudhiana, Punjab, India
Alisha straws
Multimedia Communications + Digital Marketing | Creating Content For Good! | HubSpot EnthusiastSt Louis, Missouri, United States
Arnaud barbalat
Sales ManagerValencia, Valencian Community, Spain
Gamze satoğlu, cpa, pmp
Audit& Business Development Directorİzmir, Türkiye
Shahriar ahmadi
Technical Team Member @ The English Theatre Frankfurt | MA in Anglophone Literatures Cultures and Me...Frankfurt Rhine-Main Metropolitan Area
Tanushka arora
Senior Executive - Talent Acquisition at Deloitte || MBA’22Delhi, India
Natalie krawec
Investment Professional Specializing in Private Lending w/ Real Estate Backed InvestmentsMississauga, Ontario, Canada
Lynne bach
Preconstruction Estimating, Project Manager / Certified Teacher for the Visually ImpairedRaleigh, North Carolina, United States
Tycarrian godfrey
Senior Manager, Product Support at InvestNext | Enhancing Customer Experiences is My ForteTerrell, Texas, United States
Jason simpson
Client Relationship Manager WEX/EFS/Fleet OneNashville, Tennessee, United States.webp)
Karen wood (ba, cipr accredited practitioner)
External Relations and Social Performance ManagerUnited Kingdom
Kelvin ricky syahputra, cams
Client Management - Global Corporates at Standard Chartered BankJakarta, Jakarta, Indonesia_King.webp)
Claire (wilson) king
Marketing at Water Heaters OnlyGreater Minneapolis-St. Paul Area
Sakea jacques
Claims Liability AdjusterSumter, South Carolina, United States
Rutvik shah
Solution Architect | DevOps Engineer | Cloud Operations and Security | KUBERNETES | DOCKER | AWS | G...Oshawa, Ontario, Canada
...