Experience

• 

  Abm industries

  Jan 2008 - Jun 2011

  Technical lead

  We specialize in commercial maintenance services, including carpet, tile and grout, and upholstery cleaning. Our team is equipped with the necessary skills and expertise to handle these tasks efficiently and effectively.In addition to our cleaning services, we also take pride in our ability to recruit, hire, train, and supervise staff. We understand the importance of having a reliable and skilled team, and we actively participate in staffing decisions to ensure we have the best individuals on board.As part of our management responsibilities, we meticulously plan, direct, supervise, and coordinate the work activities of our subordinates. We believe in maintaining a well-organized and productive work environment to deliver exceptional results.Our team is also proficient in diagnosing mechanical problems and determining the appropriate corrective measures. We understand the importance of keeping our equipment in optimal condition to deliver top-notch services. Therefore, we perform routine and scheduled maintenance services on our trucks and truck mount units to ensure their reliability and efficiency.Overall, our goal is to provide comprehensive commercial maintenance services while maintaining a high level of professionalism and attention to detail. Show less

• 

  Puroclean professional services

  Jun 2011 - Apr 2014

  Operations manager

  Our team possesses the expertise to handle a wide range of services, including water extraction, carpet cleaning, fire restoration, and mold remediation. We adhere to the highest standards set by the IICRC to ensure quality and professionalism in every job we undertake.In addition to our technical skills, we excel in managing our staff, carefully preparing work schedules and assigning specific duties to maximize efficiency. We thoroughly study job specifications to determine the most effective drying methods for each project, ensuring optimal results.To guarantee compliance with building and safety codes, as well as other regulations, we conduct regular inspections and reviews of our projects. We maintain detailed daily logs and supplement our inspection records with photographs, providing a comprehensive record of our work.Accurate damage assessment is crucial, which is why we meticulously evaluate property damage and create detailed damage estimates using the industry-standard Xactimate software. This allows us to provide our clients with transparent and reliable information.We understand the importance of effective communication, especially when working with adjusters. We are always available to address any questions or concerns they may have, ensuring a smooth and efficient claims process. Show less

• 

  Rytech restoration

  May 2014 - Mar 2023
• 

  Rytech restoration of the woodlands

  Mar 2023 - now

  Chief operating officer

  As the Chief of operations at Rytech of the Woodlands, I have been responsible for overseeing all aspects of the business operations and managing a team of restoration professionals. Our company specializes in providing restoration services for properties affected by fire, water, and other disasters, working directly with adjusters from insurance companies.In this role, I have successfully developed and implemented strategies to streamline our operations and improve efficiency. I have worked closely with adjusters to ensure seamless communication and collaboration throughout the restoration process. By establishing strong relationships with adjusters, I have been able to effectively negotiate contracts and secure partnerships with insurance companies, resulting in a steady flow of projects.I’m leading a team of restoration technicians, project managers, and administrative staff, providing guidance, training, and support to ensure high-quality work and customer satisfaction. I have implemented performance metrics and conducted regular performance evaluations to identify areas for improvement and recognize outstanding achievements.In addition to managing day-to-day operations, I have been actively involved in business development activities. I have attended industry conferences and networking events to expand our professional network and stay updated on the latest trends and technologies in the restoration industry. Through these efforts, I have successfully acquired new clients and expanded our customer base.Furthermore, I have been responsible for overseeing the financial aspects of the business, including budgeting, forecasting, and cost control. I have implemented efficient systems for tracking expenses, managing inventory, and optimizing resource allocation, resulting in improved profitability and cost savings. Show less